Part-time Dealership Host / Receptionist

17 Nov 2021
12 Dec 2021
Part Time
Contract Type
Part-time Showroom Host / Meeter-Greeter
Enfield (EN1)
Car Dealership Receptionist, Front of House
3-days on, 3-days off, job share
GBP16,120 pa (GBP10 per hour)
Renault Enfield seeks a confident and immaculately-presented individual with a professional telephone manner to join our customer-hosting Front-of-House team, job-sharing as a permanent part-time Meeter-Greeter / Receptionist.
We are looking for a confident individual who enjoys dealing with people both in person and over the phone. Previous Front of House reception or hospitality experience is essential.
Officially entitled "Customer Diamond" this is a pro-active role where a tremendous first impression is critically important, from a polite and attentive welcome to walk-in customers to a timely, professional and helpful response to phone and email enquiries.
Duties include answering incoming calls and directing them to the relevant department in an attentive, helpful and welcoming manner, hospitality: warmly welcoming customers, colleagues and VIPs to the dealership and directing them in a helpful manner, maintaining the showroom's point of sale material, handling incoming and outgoing post, plus other front of house / customer service duties in line with the remit.
* Ability to work the required hours and shift pattern
* Extensive previous experience in a busy reception or meeter-greeter role
* IT literate: Intermediate skill level in Microsoft Outlook, Word and Excel
* Within 30 minutes commute of our Dealership
Desirable previous experience
* operating a telephone switchboard
* handling a computer-based messaging system
* incoming/outgoing post and deliveries
As a result of the duties focussing on the customer meeting-and-greeting aspect, our preference will be for candidates that have operated recently as front-of-house receptionists rather than office receptionists/administrators.
Working Pattern
* 3 days on, 3 days off
* As our dealership is open 7 days a week this pattern will include weekend work.
* Alternating (job share) with another Part-time Receptionist
* Averaging 31 hours per week across a 6-week rota.
The role averages 31 hours per week and we require candidates to have a flexible approach to cover holidays and attend VIP events and training when necessary.
Per year, our Meeter-Greeters are required to cover the other Meeter-Greeter's holiday: up to 15 additional days outside the usual rota.
* 8am to 6pm weekdays (with ?? hr break)
* 8:30am to 5pm on Saturdays (with ?? hr break)
* 10am to 4pm on Sundays (no break)
In return we will offer a basic salary of GBP16,120 per annum. This is equivalent to an hourly rate of GBP10 per hour and will be paid monthly.
Fringe benefits include 16.5 days annual leave, pension, employee benefits and discount scheme and superb career opportunities.
The application process for this role is initially online only.
Hit Apply and follow the instructions provided by our Recruitment platform, which will include a request to upload your CV.
Raja Mallik from the Recruitment Team will contact selected candidates.
No Agencies Please