Associate Business Analyst

19 Nov 2021
03 Dec 2021
Contract Type


Swansea - DVLA supports flexible working, and as an IT department we are currently working from home. We are working towards introducing a hybrid model, under which working arrangements will be driven by the requirements of your role in agreement with your line manager.

About the job Summary

At DVLA, we encourage applications from everyone, particularly groups currently underrepresented in our workforce. We pride ourselves on the positive impact diversity has and promote inclusivity and equality of opportunity for all. Our recruitment process is anonymised, which means that your name, date of birth and other personal details will not be seen by the sift panel.

An Associate Business Analyst  is required for a permanent role paying £30,734 per annum with the Driver and Vehicle Licensing Agency (DVLA) Information Technology Services Team based in Swansea 

Are you experienced in business analysis?

Do you find it easy to build great relationships?

If so, we'd love to hear from you!

Job description

As an Associate Business Analyst, you will provide methodical investigation, analysis, review, and documentation, for all or a significant part of a business area, in terms of business functions and processes.

The role requires close working with stakeholders and development teams in shaping and delivering outcomes that are fit for purpose, commercially viable and in line with the organisational strategy.

This is a fantastic opportunity to mentor and be a role model to other less experienced colleagues in the community. You'll also be an active participant in the DVLA Business Analyst community, as well as working with communities across Government.

To find out more about this role and how to apply, please click 'Apply at advertiser's site' at the bottom of the page.


Responsibilities include but are not limited to:

• The delivery of high-quality products, services and outcomes using the appropriate agile methodology, learning & iterating frequently.
• Working with the business service designers/product managers to define the outcomes of the roadmap for any given product and translate this into user stories.
• Continually ensuring that a shared understanding is established amongst the development team of the business requirement and how it is met by technical solutions. Ensuring that all relevant parties are aligned with strategic goals benefitting the user.
• Analysing data to recommend service improvements and make informed decisions.

For a more detailed insight into the role please refer to the role profile attached to this advert.

About You

In order to be successful in this role, you will need to demonstrate:

• Previous experience working in business analysis within agile/lean delivery environments.
• BCS International Diploma in Business Analysis or willingness to work towards this if successful.
• Proven experience of building great stakeholder relationships, leading and managing investigation into business and technical processes, functions, information flows and data structures, selecting the most appropriate methods and approaches.
• A history of supporting and facilitating the development and continuous improvement of products and services across a range of complex and challenging digital, data and technology teams.

We strive to ensure that DVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have 6 staff network groups run by staff to support their colleagues: Freedom (LGBT), Ability (Disabilities), Gender Equality, Unity (Ethnicity), Mental Health Network and Carers Support Network.

Working for the DVLA Digital Team
At the Driver and Vehicle Licensing Agency (DVLA) our work matters. We’re at the forefront of digital within government, providing new and improved services that are reliable, easy to use and offer value for money for our customers. With over 49 million driver records and over 40 million vehicle records, the opportunity to work at this scale is unrivalled across the region. Our services generate billions in revenue and make a difference to the lives of 9 out of 10 households in the UK.

If you would like to read more about the great opportunities with the DVLA Digital Team then click here

Our people are transforming our digital services, head over to our DVLA Digital Services Blog  to read about what we have been up to.

To find out more about Business Analyst Careers at DVLA click here.


We'll assess you against these behaviours during the selection process:

  • Delivering at Pace
  • Communicating and Influencing

Technical skills

We'll assess you against these technical skills during the selection process:

  • SFIA Framework - Business Analysis (BUAN) Level 4
  • SFIA Framework - Requirements Definition and Management (REQM) Level 4


• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension
• We encourage a great work-life balance
• Best in class Learning & Development
• Digital communities
• Generous salary and pension
• On-site gym plus personal training
• On-site nursery, restaurants and coffee bar
• 25 days holiday (plus bank holidays), increasing by 1 each year (up to 30) & 1 extra day for the Queen’s birthday
• Range of staff groups to support all our colleagues
• Free parking
• Buy and sell annual leave

To find out more about the great opportunities and benefits of working at DVLA, click here  or read our blogs .

Things you need to know Security

Successful candidates must pass a disclosure and barring security check.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills.

We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview.

Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way.

How to Apply

As part of the application process you will be asked to complete a CV. Further details around what this will entail are listed on the application form.

To apply please click 'Apply at advertiser's site' at the bottom of the page. You will be required to submit a CV providing detailed evidence of your experience of the following:

• Your role as a business analyst supporting and/or managing the delivery of digital products and/or services using Agile and lean practices
• Examples of roles in which you had to balance new requirements and changing priorities while dealing with ambiguity. Planning, organising and prioritising requirements effectively.

An initial sift of your CV will be conducted against the above criteria, if demonstrated you will be contacted to attend a video interview.

The sift is due to take place week commencing 6th December 2021.

Interviews will be held week commencing 13th December 2021.

This interview will be conducted via a video interview, details of which will be provided to you should you be selected for interview.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

If invited to interview, this may consist of a range of question types. These could include questions around behaviours and how you would respond in any situation as well as specific examples of things you have done.

The selection process will be designed specifically for the role. As a result, your assessment could include:
• an interview and presentation exercise

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

For further information on Success Profiles visit our Careers website.
Please take note that DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section

Further Information

To learn more about applying for a role within the Department for Transport, visit the Application Process page of our Careers website.

Before submitting your application, we encourage you to visit our Things You Need to Know page for further information about applying for a role within the Department for Transport and the Civil Service.

Throughout this job advert there are links to the DfT Careers website, which provides you further information to support your application. Should you be unable to access the information on our website, please email for assistance.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants Job contact : Name :   Reed Recruitment Email :   Recruitment team : Email : Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Click here ( to visit Civil Service Commission