Location

Swansea – DVLA supports flexible working, and as an IT department we are currently working from home. We are working towards introducing a hybrid model, under which working arrangements will be driven by the requirements of your role in agreement with your line manager.

About the job Summary

At DVLA, we encourage applications from everyone, particularly groups currently underrepresented in our workforce. We pride ourselves on the positive impact diversity has and promote inclusivity and equality of opportunity for all. Our recruitment process is anonymised, which means that your name, date of birth and other personal details will not be seen by the sift panel.

A Lead Business Analyst  is required for a permanent role paying £48,774 per annum with the Driver and Vehicle Licensing Agency (DVLA) Information Technology Services Team based in Swansea 

Are you an experienced Business Analyst? A leader who can inspire and motivate teams to deliver a quality service?

Do you have excellent stakeholder management skills and experience working as a Business Analyst (BA) in a complex, digital environment?

If so, we would love to hear from you!

Job description

As Lead Business Analyst, you will support the delivery and definition of the strategic vision within the DVLA, making decisions which have a measurable impact on the effectiveness of the business. You will lead, inspire and manage a team of business analysts who are at the heart of the delivery of the Agency’s digital services.

The Lead Business Analyst will possess extensive knowledge across all services within the domain and will continually seek out and shape future areas of innovation, as well as manage the team to use these opportunities to improve and maximize the value of the product.

You will also perform the lead BA role in the support of one or more services/products within the area, selecting and advising on a range of analytical techniques. This includes data gathering & analysis, technical/systems analysis, tools, documentation, process design, user requirement identification and embedding an agile culture across the entire requirements lifecycle.

In addition, the Lead Business Analyst will act as the point of escalation on resourcing, methodology and/or requirement contentions within the area.

To find out more about this role and how to apply, please click 'Apply at advertiser's site' at the bottom of the page.
 

Responsibilities

Responsibilities include but are not limited to:

• Designing, implementing and managing a comprehensive suite of business analysis techniques and practices within the overall framework of DVLA’s Change Delivery Methodology, embedding agile and technology analysis methods to support improved pace and throughput within delivery.

• Leading, prioritising, planning and managing the business analysis activities within the domain to ensure that appropriate business requirements are developed within time and quality constraints.

• Developing effective working relationships with stakeholders and suppliers at senior levels to maximise value for money, ensure best practise and delivery of appropriate services.

• Leading the identification of opportunities and benefits, design and appraise solutions and make recommendations for business improvements and benefits delivery.

• Ensuring value for money solutions with due regard to constraints, risks and timescales.

For a more detailed insight into the role, please refer to the role profile attached to this advert.

About You

This role requires strong leadership, someone who can inspire and motivate teams to be fully engaged in their work as well as deliver a high-quality service.

You would have experience of working in a similar role within a complex digital environment, and have a BCS International Diploma in Business Analysis or a IIBA Certification of Competency in Business Analysis qualification. If you do not have this you would need to acquire it shortly after taking up the post.

You will have worked across all stages of a delivery lifecycle, be solutions driven, strategic in your thinking and confident to challenge the norm and look for more efficient ways of doing things. Ideally you will be passionate about understanding individual needs and improving the processes.

You will also possess a deep user focus, striving to design services that meet user needs. You have excellent stakeholder management skills and an ability to work with multi-functional teams. You will have strong analytical skills, be persuasive in influencing others and confident in your decision-making.

We strive to ensure that DVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have 6 staff network groups run by staff to support their colleagues: Freedom (LGBT), Ability (Disabilities), Gender Equality, Unity (Ethnicity), Mental Health Network and Carers Support Network.

Working for the DVLA Digital Team
At the DVLA our work matters. We’re at the forefront of digital within government, providing new and improved services that are reliable, easy to use and offer value for money for our customers. With over 49 million driver records and over 40 million vehicle records, the opportunity to work at this scale is unrivalled across the region. Our services generate billions in revenue and make a difference to the lives of 9 out of 10 households in the UK.

If you would like to read more about the great opportunities with the DVLA Digital Team then click here.

Our people are transforming our digital services, head over to our DVLA Digital Services Blog  to read about what we have been up to.

To find out more about Business Analyst Careers at DVLA click here.

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

• SFIA Framework - Requirements Definition & Management (REQM) - Level 6
• SFIA Framework - Business Analysis (BUAN) - Level 5
• SFIA Framework - Relationship Management (RLMT) - Level 6

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension
• We encourage a great work-life balance
• Best in class Learning & Development
• Digital communities
• Generous salary and pension
• On-site gym plus personal training
• On-site nursery, restaurants and coffee bar
• 25 days holiday (plus bank holidays), increasing by 1 each year (up to 30) & 1 extra day for the Queen’s birthday
• Range of staff groups to support all our colleagues
• Free parking
• Buy and sell annual leave

To find out more about the great opportunities and benefits of working at DVLA, click here  or read our blogs .

Things you need to know Security

Successful candidates must pass a disclosure and barring security check.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills.

We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview.

Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way.

How to Apply

As part of the application process you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.

To apply please click 'Apply at advertiser's site' at the bottom of the page. You will be required to submit a CV providing detailed evidence of your experience of the following:

• Designing, implementing and managing a comprehensive suite of business analysis techniques and practices and embedding agile and technology analysis methods to support improved pace and throughput within delivery.
• Leading, prioritising, planning and managing business analysis activities to ensure that appropriate business requirements are developed within time and quality constraints.
• Developing effective working relationships with stakeholders and suppliers at senior levels to maximise value for money, ensuring best practise and delivery of appropriate services.

An initial sift of your CV will be conducted against the above criteria, if demonstrated you will be contacted to attend a video interview.

The sift is due to take place week commencing 6th December 2021.

Interviews will be held week commencing 13th December 2021.

This interview will be conducted via a video interview, details of which will be provided to you should you be selected for interview.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

If invited to interview, this may consist of a range of question types. These could include questions around behaviours and how you would respond in any situation as well as specific examples of things you have done.

The selection process will be designed specifically for the role. As a result, your assessment could include:
• an interview and presentation exercise

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

For further information on Success Profiles visit our Careers website.

Please take note that DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section

Further Information

To learn more about applying for a role within the Department for Transport, visit the Application Process page of our Careers website.

Before submitting your application, we encourage you to visit our Things You Need to Know page for further information about applying for a role within the Department for Transport and the Civil Service.

Throughout this job advert there are links to the DfT Careers website, which provides you further information to support your application. Should you be unable to access the information on our website, please email [email protected] for assistance.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the Republic of Ireland
• nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
• relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
• relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
• certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants Job contact : Name :   Reed Recruitment Email :   [email protected]   Recruitment team : Email :   [email protected] Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: [email protected] If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Click here (https://civilservicecommission.independent.gov.uk/) to visit Civil Service Commission