Systems Engineer – Endpoint – International Bank
- Employer
- Resource Solutions
- Location
- London (Greater) Homeworking
- Salary
- £ highly competitive salary & excellent benefits
- Closing date
- 14 Dec 2021
View more
- Sector
- Technology & Digital, Engineering & Manufacturing
- Hours
- Full Time
- Flexibility
- Flexible working available
- Contract Type
- Returner Programmes
Job Details
Senior level role within International Bank – 3 days per week in London office / 2 remote.
Pls note this is a Rejoin opportunity - pls apply if you have been on a career break for a min of 12months+
Provide third line operational support for all technologies operated by Endpoint Engineering, with overall accountability as the internal technical escalation point. Must have experience with Citrix and Netscaler.
· Responsible for resolving and fulfilling incident, problem, change and service requests for all technologies managed by Endpoint Engineering
· Responsible for supporting business change and managing the lifecycle of existing platforms
· Provide shift cover and out of hours technical support by joining the team support rota Key Responsibilities
· Responsible for the management, effectiveness & performance of the of the organisation’s EUC technology stack, which will satisfy service level agreements (SLA’s), and operational level agreements (OLA’s), with Lines of Business (LoB), and other Run The Bank IT (RTB), teams
. · Responsible for deployment of the Endpoint Engineering technology stack and component items, including deployment planning, scheduling & control, installations, hardware & software lifecycle management, upgrades (including capacity, modifications & enhancements and end-of-life replacements), as applicable.
· Endpoint Engineering technology stack operations, including monitoring (command & control), and technical support & optimisation (to maximize availability); inclusive of systems support, communications, automation, storage, backup, restores, user access control, virus protection & safeguarding, as applicable
Company
Established in 1997, Resource Solutions is a leading provider of workforce and advisory solutions. As part of the Robert Walters Group – a world-leading specialist professional recruitment consultancy – we have a global footprint across 31 countries . We work in close partnership with organisations and manage everything from global accounts with complex and demanding resourcing strategies to single sites with lower volume recruitment requirements. We currently recruit for clients in over 60 countries, manage a recruitment budget of over £2 billion. hiring tens of thousands of people every year.
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