Customer Service - Whatsapp, webchat and emails only

Location - Office based in Chadderton

Salary - GBP9.27 per hour

Contract - Contract until 2022, possible perm opportunities

Shifts - Part Time Saturday & Sunday 10:30am-7pm ONLY

Keen to represent a global brand?

Want an opportunity to get your foot in the door with a prestige on-line retailer?

Want to work for a company that rewards hard work and commitment?

Maybe you need a new role that provides a work life balance?

The rewards:

Breaks - two 15 minute paid breaks
Fantastic working environment
Discounted food onsite
Free parking
Everyday is dress down day
Opportunity for a permanent contract
Weekly pay, so you'll always have a good cash flow
28 days holiday per year
Dedicated consultant at Search Consultancy to help you along your career developmentStart date - 29th November

The Job:

As a customer service representative you will be the first point of contact for all queries via Whatsapp, webchat and emails only
Dealing with a high volume of Whatsapp, webchat and emails dealing with mainly order enquiries
Ability to capture customer information efficiently and accurately
Having an excellent understanding of the services in order to provide customers with highest level of service
Providing a world class customer service
Ability to communicate effectively at all levelsA few things you'll need as a Customer Service Representative ???

Exceptional IT skills and accuracy of logging information
Excellent attention to detail
Confident communicator
Previous experience of delivering exceptional customer service
Ability to empathise with the customer
Great team player
Problem-solving skills and the ability to take ownership over each customer query
Ability to work under pressure in a fast-paced environmentThe essentials???

Must be able to provide references for the last 12 months
Must be able to pass a DBS check

If you are interested please apply now with your CV!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age