About the role

New B&Q Express Store opening Frome January 2022

Customer Advisor - Showrooms

Part Time - 20 - 24 hours per week

Permanent

Shifts to include: Monday - Sunday, between the hours of 7.00am - 8.00pm

GBP9.70 per hour

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Showroom Advisor and you'll help some of their boldest ideas take shape.

Key responsibilities

Sales matter in this role, but your real focus will be on the customer. You'll provide design inspiration, ideas and support - asking questions, exploring possibilities, and recommending the right products and services. You'll quickly strike up relationships that help you really understand each customer's dreams. And then, by drawing up designs and coordinating the resulting projects, you'll make them a reality.

Required skills & experience

Able to get on brilliantly with all kinds of people, and help them think bigger about their projects, you'll feel right at home here. You're a confident and friendly communicator, comfortable building relationships with customers and colleagues alike. You're a good problem-solver and project manager too, with a keen eye for design. You'll be happy to expand your skills by using new technology and learning new ways of working. And you're flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

As part of a great team, you'll be supported to grow and encouraged to explore new career directions within the business and the wider group. And, because you'll be inspiring great things for our customers and the whole business, you'll do work worth caring about.