Administration Assistant - Part Time

Reporting to: Director - Purchasing

Based: Bournemouth Branch -BH11

Ideal Hours of work: Monday to Friday 9.30am to 2.30pm, but we can be flexible.

GBP10.00 per hour to start, increasing to GBP11.00 after probation and a further increase after one year.

Full Training will be providedfor this entry level role. No previous purchasing experience necessary, you just need to have a keen eye for detail and a desire to want to learn and grow with us.

Role Overview

Main Responsibilities

• Create and maintain all product codes for Retail and Trade orders, which will include creating the code, adding the new code to the customer order and then passing to Buying & Imports Co-Ordinator to process.
• Ensure that customer orders from all store locations are dealt with promptly and efficiently. Challenge individuals who pass on customer orders that are incomplete, illegible or simply wrong. If problems persist then take the issue up with their line manager.
• Ensure Ironmongery stock levels are correct and load stock and customer orders onto relevant purchase orders and send to suppliers when required.
• Help with online competitor pricing analysis by reviewing competitor websites on a quarterly basis.
• Point of contact for any buying related queries that the Sales teams may have.
• Aid in finding reasons for Incomplete Orders and resolving any issues when necessary.
• Archiving all customer orders ensuring this task is completed at least once a week.
• Develop and maintain a good working relationship across the company and with the customer services team in particular and ensure a smooth flow of information and paperwork between the branches.
• Support Purchasing Director in other tasks as and when time allows

Skills Required

• A thorough, logical approach to systems and paperwork with close attention to detail.
• A good working knowledge of Excel and thoroughly PC Literate.
• Helpful and cheerful telephone manner.
• Happy working largely unsupervised once training is complete
• Office based.