A bit about us
Somerset County Council have an exciting opportunity for a Recruitment Administrator for 30 hours per week to join our Temporary Labour Team until March 2023.
The Recruitment Administrator will be the first point of contact in supporting all contacts and relationships that the service meet, including recruiting managers, candidates, external agencies and other teams across the service. By being an advocate of excellent service, you will process customer enquiries, delivering a service that enables recruiting managers to fulfil their temporary labour requirements, whilst contributing to service performance and monitoring. You will administer the tracking of enquiries, and the processing of data, to enable clear analysis to be able to provide the best solutions.
We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working including some working from home, compressed hours and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you'd like to explore. The role will be 30 hours per week, there will be flexibility over which days these are worked and will be discussed at interview.
Here's what you can expect to be doing
As a Recruitment Administrator within our Temporary Labour Team, you will:
* Be responsible for the day-to-day support of the Temporary Labour Officer and Temporary Labour process, providing advice, guidance and solutions to recruiting managers on engaging with external recruitment agencies to fulfil their temporary labour requirements.
* Maintain and update electronic records, which include applicant/order tracking, establishment control and financial information
* Monitoring the Temporary Labour Mailbox
* Assist in the distribution of feedback surveys to staff and managers
* Quality assurance checks on invoices and temporary labour management information and challenge discrepancies
* Liaise with internal recruitment managers on their existing agency staff and discuss potential long-term alternative solutions
* Guide and assist managers through the Temporary Labour process
* Build good working relationships with our agency suppliers in order to provide an effective/efficient service
* Identify improvements and make suggestions, taking ownership of actions to see improvements through to resolution
* Manage own workload on a daily basis.
A few things about you
You're someone who is positive, helpful, cheerful and demonstrates professionalism.
You will have excellent time management skills to be able to work quickly and efficiently and be able to maintain high standards, even when working to manage conflicting deadlines.
You will also have a proven track record in excellent customer service with the ability and confidence to build good working relationships and hold difficult conversations.
The right candidate will ideally have had experience in a temporary labour, recruitment administrator role or similar. A sound knowledge or experience of Temporary Labour functions, processes & regulations is also desirable but not essential.
Additional information
Interviews will be taking place remotely via MS Teams on 17 December 2021.
If you think that you have these qualities and are interested in joining our team, we would love to hear from you. For an informal discussion about the role, please contact Lauren Evans, Temporary Labour Officer on (phone number removed).
If uploading a CV, please also include a supporting statement confirming how you meet the criteria (we are unable to shortlist those submitted without a supporting statement).
As this role is customer facing you will need to speak fluent English.
Salary GBP18,933 to GBP19,698 per annum pro rata.
Why choose Somerset County Council
We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset. We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:
• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave.
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more