Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work.

Job Description

In this role you will be responsible for the day-to-day system administration and development of our integrated HR and Payroll system, iTrent (HouRS) whilst providing support and guidance to managers and staff on the effective utilisation of the system. Additionally, you will also support with the administration of any other HR systems such as SmartRecruiters Applicant Tracking system, Business Objects, the Reward Gateway, and any other systems required by the People Team.

You will:

• Act as the first point of contact for all systems related enquiries.
• Provide support on the effective management of the HR system by ensuring all organisational level system changes to processes are clearly documented.
• Manage user account/role set up, maintenance and control across various HR systems.
• Maintain security across the HR systems – ensuring any changes or creation of new security profiles work (i.e. are tested following any build or maintenance)
• Support with the performance of system upgrades, patches, and fixes.

For the full job description please click here.

Qualifications

Essential criteria:

• Must be PC-literate and self-sufficient in the Microsoft 'Office' suite of products, in particular Microsoft Excel
• Experience of working with and maintaining HR and Payroll systems (iTrent)
• Experience of providing help/support and technical guidance on HR systems to Users
• Knowledge of HR databases and business intelligence reporting tools
• Knowledge of HR and/or Payroll
• Excellent communication skills including ability to convey complex technical information to a range of audiences
• Pro-active, customer-focused, and solutions-oriented
• A keen eye for detail
• Ability to maintain confidentiality
• Ability to work in a systematic manner, organising own workload to meet deadlines and maintaining accurate records

Desirable criteria:

• Experience of supporting and configuring the following specific Business Systems: MHR iTrent (incorporating HR, Absence, Payroll, Manager & Employee Self-Service, Security and Learning & Development modules) and Business Objects, including designing, maintaining and running reports
• Experience of developing and implementing iTrent modules to meet operational requirements

Additional Information

This role is permanent and part time, approximately 20 hours per week.

Salary circa £23,000 FTE