Content Q/A Executive - 12 month FTC

30 Nov 2021
30 Dec 2021
Full Time
Contract Type
We're NOW, part of the Sky family and one of the UK's leading streaming platforms. We're the only place to get Sky Cinema and Sky Sports without a contract. We're brilliant TV made by brilliant people. We're big on real diversity, inclusion and collaboration. And we need talent to keep pushing boundaries and grow our brand. Big-thinkers. Changemakers. Showstoppers. Join in.

We're looking for a well-organized, proactive, and detailed individual to ensure 3rd party and Sky Metadata is displayed on our platform to deliver the best possible experience for our members. You will sit within the Content Operations team at NOW, collaborating with various teams across Sky group including Content QA, Media Management and Editorial to mention a few. You will work with partners to resolve missing or broken content problems to ensure quick resolutions and follow up when things go wrong. A large portion of this role is to support the relationship between Apple and NOW.

What you'll do:

* Work with the Stills and Editorial teams to make sure artwork is treated correctly before being sent to Apple
* Proactively ensure that bonus (short form) content is removed from the feed to Apple when new content is added to the platform
* Check that all asset titles are completed across series/shows and seasons and proactively remove duplicate content in the feed to Apple. Be available to address metadata issues highlighted by Apple
* Establish and maintain influential and effective relationships with key NOWTV and Sky stakeholders in content supply and media management.
* Reporting numbers back to the management team and identifying opportunities to further improve the platform and over member experiences
* Support Content Exec with adhoc content priorities such as PRB reviews, Content escalation management and reporting.

What you'll bring:

* Proficient with MS Office especially Excel, Word, and Outlook.
* A strong team player, who can articulate and stand behind what's right for the customer
* Excellent oral and written communication skills with an ability to convey complex issues, build relationships and influence key partners.
* Have a keen eye for detail and be able to work under your own initiative
* Proactive attitude and a will to identify ways to improve the platform
* Your organisational abilities will allow you to balance multiple work streams, and ensure your colleagues are always in the know.

NOW Team Overview

Everyone at NOW is a fan of our movies, shows and sport. But for us, the real action lies behind the scenes. With over 250 people, we're more than just brilliant entertainment. We're forward-thinking, people-focused and passionate about world-class experiences. Here, you'll feel your confidence grow as you make your mark. And as part of an inclusive and supportive team, we'll make sure you develop to your full potential.

The Rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

* Access to free NOWTV, for streaming all your favourite shows
* A generous pension package
* Private healthcare
* Discounted mobile and broadband

Where you'll work:


Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.

On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.


We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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