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Roadside Mechanic (Leicester)

Employer
The AA
Location
Leicester
Salary
£50,000
Closing date
20 Dec 2021

Job Details

Salary Package: £50,000

Minimum salary £31,585.20 but on average our patrols earn c. £43,000 but our top performers can earn upwards of £50,000

We are also currently offering a sign on bonus of £1,000 for all successful new recruits

  • Up to 7% company pension contribution and access to extensive benefits package
  • Your own vehicles and tools
  • The best available equipment
  • Industry leading training
  • Start/finish on your own driveway(paid from the moment you get in the van to the moment you get home) 
  • Huge variety and enormous satisfaction
  • The freedom of being an autonomous expert patrol
  • A famous brand that our customers love

You’ll be the friendly face of the UK’s largest motoring organisation. To our members, you’ll be a superhero. Ready for anything, you’ll be there for them, anytime and anywhere. You’ll get their day moving forward, with warm words and technical expertise. 

This is the job

Who we are 

Solution bringers. Day makers. Extra milers. We are the AA. And we keep everyone’s show on the road. There for our members wherever and whenever they need us, we’re always ready for anything. That’s why, for over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of customers. As a Roadside Technician, you’ll always go the extra mile for our members. In return, we’ll go the extra mile for you, with excellent training, support and development opportunities.

What will I be doing?

When our members’ vehicles are having a bad day, you’ll put your diagnostic skills to the test. As you travel from job to job, you’ll call on all your knowledge of vehicle electrical, fuel and ignition systems, as well as multimeters and other garage diagnostic equipment. We’ll fine tune your expertise with training and development, so if you’ve got the drive to succeed, we want to hear from you. It’s your way with people that really sets you apart. Making sure you understand not just what the customer wants, but how they feel - anxious, impatient, afraid, relieved - you’ll take care to ask the right questions, explain your solutions and make the experience of roadside rescue as happy as it can be. 

Of course, our dedicated Technical Support team will only ever be a phone call away. We’ll give you all the equipment you need, from a phone and tablet, to clothing and kit, including a van with best-in-class tools. What’s more, we’ll pay your petrol costs. And your shift starts and ends from your driveway, so you can say goodbye to time wasted on commuting. Three weeks of comprehensive induction, with all expenses covered, will get you match fit for life on the road. 

What do I need?

Your shifts could include evenings, weekends and Bank Holidays. So you’ll need to be ready to drive to all kinds of locations, in all weathers, and work quickly and efficiently. Ideally you’ll need an NVQ3 in vehicle maintenance and repair, or an equivalent qualification. It’s essential that you have a full category B driving licence, with less than 6 points. If you don’t also have category BE (towing) we’ll fund it for you. We’ll expect you to be comfortable working with and adapting to new technology too. Most importantly, your technical skills are matched by your flair for dealing with all kinds of people. Whatever the situation, you are calm, friendly and reassuring.

What you’ll love 

Fixing things makes you happy, and helping people gives you a warm glow - so you’ll relish every chance to shine. And there will be plenty of those, every shift. You’ll enjoy the variety of the role, and the ability to manage your own work and boost your earnings. But you’ll also appreciate the support available at the end of the line. You’ll get a kick from using the latest tech and equipment too. Perhaps most of all, you’ll appreciate working for a trusted brand at the forefront of the industry - and all the opportunities for development and career progression that come along with it.

 

Additional Information

As a valued member of our team, you’ll have access to a range of fully supported development programmes, designed to help you progress in your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we can help you build the career you’re looking for here.

We’re always looking to recognise and reward our employees for the work they do. Here are just a few of the benefits you’ll have access to, as part of our team:

  • Discounted home and motor insurance
  • ​Half price AA breakdown membership in your first year and free after 12 months, along with a 50% introductory discount off breakdown cover for 12 months for up to 5 friends/family members.

Plus, so much more!

Good conduct matters to us. Our teams are motivated by doing the right thing for both customers and colleagues, and in line with our values, we ask all our employees to act with honesty & integrity and respect for others at all times. 

Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, you are empowered to be your best and feel like you truly belong.

We hope to hear from you soon!

Company

The AA has been around for over 100 years and was formed on 29June 1905 when a group of motoring enthusiasts met at the Trocadero restaurant in London's West End. This group was initially intended to champion the cause of the motorist and particularly to help motorists avoid police speed traps. As motoring became more popular, so did we - the AA's 100 members in 1905 grew to 83,000 by 1914. As AA membership expanded, so did our activities.

Today, the AA is the largest breakdown cover organisation in the UK. Other services and products we provide include: car insurance, maps, travel guides, campsite guides, home insurance, savings accounts, smart phone and tablet apps and home emergency breakdown cover. Here are some of the key points in our history.

We know what makes people happy at work and we are pretty good at it.  We are good at matching people to jobs that they love and thrive in. Our managers are supportive and approachable. We make work fun. And we give you the back up you need to deliver an amazing service to our customers.

There are excellent career opportunities here too. Whether you want to excel in your chosen field, or you would like to move into management, there are plenty of opportunities.

We know that extras are important to you, so from the day you start working with us, you are entitled to a range of employee benefits.

SETTLING INTO THE JOB
Your first few weeks may differ depending on the business area you have joined. Some have longer induction programmes than others, but the advice is still the same. Your first few weeks are all about starting off well and laying the right foundations so that you can fulfil the role you have been recruited to do and feel part of the AA community. So your job in these few weeks is to focus on all the practical things you will need to know.

SUPPORTING YOU TO DO WELL
Every year your manager will look at your performance, and discuss ways for you to improve and develop. We do this, so that you can really fulfil your potential, and look at ways to move to the top of your game.

Building expertise in what you do - where it's needed you'll get regular training to make sure that you're kept up to date and have the skills you need to be the best at your job. Learning resources are provided at each of our locations, and may include books, computer-based training packages and videos.

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