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Operations Executive

Employer
Sky
Location
Isleworth
Salary
Negotiable
Closing date
1 Jan 2022

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Sector
Media & Internet
Hours
Full Time
Flexibility
Flexible working available
Contract Type
Permanent

Job Details

We're NOW, part of the Sky family and one of the UK's leading streaming platforms. We're the only place to get Sky Cinema and Sky Sports without a contract. We're brilliant TV made by brilliant people. We're big on real diversity, inclusion and collaboration. And we need talent to keep pushing boundaries and grow our brand. Big-thinkers. Changemakers. Showstoppers. Join in.

This role requires a motivated, proactive and enthusiastic team member to support the delivery of multiple work streams including Marketing Operations. Empowered to provide support to a range of teams, you will help to support BAU work streams and project deliverables, driving changes to Operational processes and helping improve the experience for our customers.


What you'll do:

* Ensure processes are documented, shared and kept up to date
* Manage stakeholder expectations and collaborate with a number of teams across multiple territories both inside and outside of Operations
* Investigate customer contacts relating to team deliverables and input into teams KPI's and help define and deliver reporting requirements
* Take the lead to help deliver different marketing offer campaigns and build marketing offers for UK and international territories - including Republic of Ireland, Austria and Germany
* Ensure activities are planned and executed without error and carry out E2E testing of offers and provide feedback on issues or improvements
* Produce reports on performance of campaigns for distribution to key stakeholders throughout the business


What you'll bring:

* Strong interpersonal skills - Ability to work with a broad range of stakeholders and clearly converse through written, verbal, and visual communications
* Numerate and have an ability to analyse and interpret data
* Microsoft office experience (in particular Access, Excel and PowerPoint)
* A natural problem-solving mentality with a keen eye for detail - can make recommendations to improve processes and working practices
* Adaptability - To be flexible in times of change, stays positive and shows ability to multitask
* Takes ownership and initiative for actions with the ability to work independently without supervision or guidance


NOW Team Overview

Everyone at NOW is a fan of our movies, shows and sport. But for us, the real action lies behind the scenes. With over 250 people, we're more than just brilliant entertainment. We're forward-thinking, people-focused and passionate about world-class experiences. Here, you'll feel your confidence grow as you make your mark. And as part of an inclusive and supportive team, we'll make sure you develop to your full potential.


The Rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

* Sky Q, for the TV you love all in one place or a NOW Membership
* A generous pension package
* Private healthcare
* Discounted mobile and broadband
* Access a wide range of exclusive Sky VIP rewards and experiences


Where you'll work:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.

On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.


Inclusion:

We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.


Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Company

Sky is the operator of the leading multichannel television platform in the UK and Ireland with viewers in 8.6 million households.

Sky was the winner of the Overall Top Employer Award for the 2016 Workingmums.co.uk Top Employer Awards. It was praised by the judges for the strong evidence of its support for diversity, female career progression across the board and family friendly working which was backed up with strong evidence and case studies.

View our Top Employer profile

Company info
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