Star Expert / Product Specialist Mercedes-Benz Of Newcastle
About the role
A fantastic opportunity is available for a Star Expert to join our team at Mercedes-Benz of Newcastle.
As a Sytner Star Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of Mercedes-Benz, accessories and vehicle ownership.
This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment.
A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to develop expert knowledge of Mercedes-Benz.
This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team.
Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'.
We will also recognise and reward your hard work, loyalty and achievements. As well as a competitive salary and bonus you will also benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.
We are committed to being the best company to work for and recently we were ranked the top-rated retailer on Glassdoor as a result of direct colleague feedback.