Business Change and Readiness Support

Aberdeen, Belfast, Beverley, Cardiff, Glasgow, Liverpool, Southampton
30 Dec 2021
18 Jan 2022
Contract Type

About the job


We welcome applications from all communities and we don’t discriminate against any identity. We’re interested to hear from you, regardless of your background.

Do you have project delivery experience with excellent organisational skills?

Are you someone who enjoys working collaboratively with different business areas?

Would you like the opportunity to help make a difference?

If so, we would love to hear from you!

The Maritime and Coastguard Agency (MCA) implements the government's maritime safety policy in the United Kingdom and works to prevent the loss of life and occurrence of pollution on the coast and at sea.

Safer lives, Safer ships, Cleaner seas.

Our vision is to be the best maritime safety organisation in the world.

Find out more about what it's like working at the Department for Transport.

Job description

It’s an exciting time to be part of the Maritime and Coastguard Agency (MCA) in this new role as Business Change and Readiness Support working as part of the Future of Shared Services (FoSS) Programme.

The implementation of the FoSS Programme will replace the existing system, processes, and contractual arrangements for the Maritime and Coastguard Agency (MCA) as part of a Department for Transport (DfT) wide initiative. It will transition the Department for Transport (DfT), and its agencies, to a modernised Enterprise Resource Planning (ERP) platform, impacting 18,000 people across 5 different organisations within the public sector.

The new system and service provision will introduce more flexible ways of working to access personal, financial or HR information. It will allow MCA to requisition goods and services, pay suppliers and staff, meet statutory obligations, improve reporting analysis and decision making by providing insight, and is integral to MCA meeting a range of objectives. FoSS will have an impact on every person within MCA - how we pay volunteers, how business processes are delivered and how we are perceived by customers and suppliers

Click here to find out more about how the FoSS programme will revolutionise working for the Maritime and Coastguard Agency. You’ll hear from staff currently working on FoSS and learn how your contribution could make a huge impact to MCA’s mission of Safer Lives, Safer Ships, Cleaner Seas.

You will work closely in a small, dynamic team where we will look to you to be the 'business side' bridge between the programme and business operations and will be responsible for the smooth transition from current ways of working to the new way to do business under the Future of Shared Services programme (FoSS).

Additional information

This role can be based at any of the MCA office locations listed, however, if not based in Southampton there will be a requirement to travel to this office, estimated at 1-2 times per month. You may also be required to work occasionally on a weekend, typically 4-6 times per year.

At present we are operating a hybrid working approach due to the ongoing Covid-19 situation. Details of this arrangement will be discussed further with your line manager.


Your responsibilities will include, but are not limited to:

• Leading engagement with key stakeholders to shape and deliver the readiness activities required to achieve the Programme priorities
• Initiating and facilitating project workshops and events with a wide range of stakeholders to support business readiness
• Implementing and maintaining appropriate systems to enable effective planning and scheduling. Closely working with project managers, delivery groups and stakeholders to ensure robust plans are produced and maintained
• Working with project leads to support and manage the identification and monitoring of Programme risks, Issues dependencies and constraints. Working with risk owners, leading and supporting reviews of Risks and Issues and escalating as appropriate
• Coordinating work to identify and supporting 'as-is' and 'to-be' processes, procedures and practice in order to achieve specific deliverables and planned benefits, supporting the business owner through the period of change/ improvement

For a more detailed insight into this role, please refer to the role profile attached to this advert.

About you

To be successful in this role, you are someone who has experience in project delivery. A self-starter, you will bring excellent organisational skills and your ability to prioritise a busy workload. You take great pride in your work, where you get a real sense of achievement seeing your work through to completion and will have the drive to support and help others when needed.

With your confident communication skills, you have no problem in varying circumstances and can tailor your tone and language to your audience. As a natural networker, you enjoy liaising with stakeholders of all levels and can express yourself in a confident and concise manner.

You will be adaptable and flexible, adjusting to the requirements and strategic direction of the business with a professional and positive attitude.


We'll assess you against these behaviours during the selection process:

  • Seeing the Big Picture
  • Changing and Improving
  • Leadership
  • Communicating and Influencing
  • Working Together


Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Similar jobs

Similar jobs