Overview
 

Eurosport is in the midst of a technology overhaul. The new infrastructure is 100% IP (SMPTE 2110 - AES 67) and combined with SDN orchestration and a Broadcast Control System. 

It is deployed in 2 different datacenters, with more than 20 local offices across Europe connected via the WAN Discovery, and 10 which have production control rooms.

These systems support Discovery's EMEA production and broadcast platform.

In this context, Eurosport is recruiting a support engineer for its Core Technology department.

Responsibilities
 

Coverage: 

Daytime + weekday and weekend evenings + on-call duty 

Flexible schedule according to events. 

Scope: 

All equipment supported by Core Tech:

- BNCS + Packager 

- Tag Multiviewer 

- VizRt 

- Kahuna 

- LiveTouch 

- sQ servers + Isa databases 

- Technologies used by the MCR (HBR / SNP / etc)

- Dataminer

Qualifications
 

Support: the support engineer takes care of the needs of the 2 tech hubs and associated markets. 

- Take charge of technical problems that level 1 maintenance cannot overcome--> implement workarounds to ensure service continuity. 

- Take ownership of technical issues once incidents are resolved. 

○ Research the final solution.  

○ approval with the involved departments 

○ pre-prod testing 

○ Implementation of the solution 

○ documentation 

- Regular review of tickets with suppliers 

- Points with the markets on the current problems

- Verification / creation of maintenance procedures in collaboration with level 1 maintenance and engineering departments

- Maintenance of the spare parts management list 

Engineering: 

- Participation in engineering tasks. 

○ Implementation of new equipment / workflows in collaboration with the lead engineer 

○ Modification of configurations related to special events or for any other need

- Definition or verification of user workflows vs technical configuration

- Verification of handover documents