Programme Support Manager

Southampton, Hampshire
11 Jan 2022
24 Jan 2022
Contract Type



About the job

We welcome applications from all communities, and we don’t discriminate against any identity. We’re interested to hear from you, regardless of your background.

Are you looking for your next challenge?

The Maritime & Coastguard Agency (MCA) is a regulator and emergency response organisation. A significant amount of the MCA's work is contracted out to third party suppliers. The highest value and most visible examples are the MCA's search and rescue helicopter service.

A high degree of commercial discipline and operational acumen is needed to carefully manage these contracted services. A developing Major Commercial team will take responsibility for all programmes and services in the MCA with a whole life cost of over £60m.

Within our Commercial and Programmes Directorate we now have an exciting opportunity for a Programme Support Manager to join our team.

The office location for this role will be Southampton. There will be a business requirement for the post holder to be based in the office for a set number of days per week. At present we are operating a hybrid working approach due to the ongoing Covid-19 situation. Details of this arrangement will be discussed further with your line manager. Job description

The Programme Support Manager is responsible for providing support to the RNIR and Blue Light Technical Transformation (BLTT) Project teams and Programme Director on the day to day management of both programmes, including the accountability for the development, implementation and management of effective and efficient Programme Support processes and governance across both programmes.


The Programme Support Manager will:

• Be responsible for the development of and maintain a robust governance process that not only supports the management of both programmes, but also provides the Programme Director with sufficient oversight of both projects' activities and approval requirements.
• Provide strong leadership to a small core programme support team to drive forward these highly critical programmes at pace.
• Work closely with RNIR and BLTT colleagues to monitor and manage programme related risks, benefits, stakeholder engagement and lessons learnt.
• Be responsible for the development of the assurance processes, ensuring these are completed at key junctions in both programmes' life cycles.
• Be responsible for the development of the governance process, for delivering a reporting process for both programmes which supports the submission of status report updates within the MCA.
• Co-ordinate both programmes reporting cycles, the review and sign-off, of both programmes' deliverables including milestone tracking, the development of products, programme status updates, risk/issue logs, and additional PPM documentation.
• Co-ordinate resource management activities ensuring the Programme Support team is sufficiently resourced to deliver the end to end projects lifecycles. Responsible for ensuring resources are acquired in a timely manner ensuring minimal impact to project activities or the completion of tasks based on predefined milestones.
• Be responsible for the development, management, coordination, implementation, and documentation of both internal/external assurance audit reviews.
• The Programme Support Manager will work closely with the MCA & DfT governance boards to establish Cabinet Office based Gateway/IPA reviews at key gates in the Project Management lifecycle(s).
• Be responsible for the development of and manage a repository of Project Management templates to support programme activities and evolve these processes and templates throughout the project's lifecycles. They will liaise with the Commercial Programme Office team to align any products and processes.

About You

You will possess excellent communication skills both oral and written.

Be able to liaise and work with stakeholders of various seniority levels.

You will be able to work with autonomy and have initiative to work independently and make effective decisions.

Have strong attention to detail and be able to deliver at pace.

For further detail on this please see attached the Role Profile for further information

The Maritime and Coastguard Agency (MCA) implements the government's maritime safety policy in the United Kingdom and works to prevent the loss of life and occurrence of pollution on the coast and at sea.

Safer lives, Safer ships, Cleaner seas.

Our vision is to be the best maritime safety organisation in the world.

Find out more about what it's like working at the Department for Transport.


We'll assess you against these behaviours during the selection process:

  • Leadership
  • Developing Self and Others
  • Working Together
  • Communicating and Influencing
  • Making Effective Decisions
  • Seeing the Big Picture

Technical skills

We'll assess you against these technical skills during the selection process:

  • Project Delivery Capability Framework: Programme Manager 1 (page 107): Communications and Stakeholder Management
  • Project Delivery Capability Framework: Programme Manager 1 (page 107): Programme Performance and Controls
  • Project Delivery Capability Framework: Programme Manager 1 (page 108): Commercial and Procurement Skills


Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Development training to be issued as part of this role.

Find out what it's like to work at the Maritime and Coastguard Agency

Things you need to know Security

Successful candidates must pass a disclosure and barring security check.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills.

We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview.

Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way.

How to Apply

As part of your application, you will be required to complete a CV and a Personal Statement. Further details around what this will entail are listed on the application form.

Please provide a CV outlining your career history, and the key responsibilities you had in each of your roles.

Within your CV and personal statement please demonstrate (in 1000 words) your knowledge and experience of:

• Experience of line management
• Experience of stakeholder management and engagement
• Experience of projects/programmes preferably in radio infrastructure or willingness to learn.

Sift and Interview Dates

The sift is due to take place w/c 24th January 2022

Interviews are due to take place 3rd/4th February 2022

This interview could be conducted via a video interview, details of which will be provided to you should you be selected for interview.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

The selection process will be designed specifically for the role. As a result, your assessment could include:

• an interview and one or more exercises (e.g. presentation, written exercise, role play exercise)

As part of your interview you will be assessed against the Project Delivery Capability Framework.

More detail around this can be found in the Role Profile.

Please see attached candidate notes for further information about our recruitment process

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

For further information on Success Profiles visit our Careers website.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Further Information

To learn more about applying for a role within the Department for Transport, visit the Application Process page of our Careers website.

Before submitting your application, we encourage you to visit our Things You Need to Know page for further information about applying for a role within the Department for Transport and the Civil Service.

Throughout this job advert there are links to the DfT Careers website, which provides you further information to support your application. Should you be unable to access the information on our website, please email for assistance.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants Job contact : Name :   Marie Mitchell Email :   Recruitment team : Email : Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

Attachments Role Profile Opens in new window(pdf, 182kB) Candidate Notes Opens in new window(pdf, 823kB) Candidate Guidance for CV and Personal Statement Opens in new window(pdf, 405kB)


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