Warranty Administrator - Bentley Birmingham
About the role
Sytner Group currently has an opening for a highly motivated Warranty Administrator to join our prestigious dealership at Bentley and Lamborghini Birmingham.
As a Sytner Warranty Administrator, you will be responsible for costing and invoicing all warranty jobs. You will ensure the accurate submissions of warranty and goodwill claims on a daily basis and ensure recalls are administered and warranty debt is controlled. You will also ensure manufacturer standards are adhered to at all times.
The ability to focus and work accurately and independently are essential along with the desire to support our existing aftersales team.
Previous experience in an administrative capacity is essential. Knowledge of the motor industry and the Kerridge system would also be advantageous; however, this is not crucial for the right candidate. Existing knowledge of VW Group systems will also be highly beneficial .
Ideally, you will have excellent organisational skills and be able to handle conflicting demands whilst able to identify priorities in a highly demanding environment.
Excellent interpersonal skills and the ability to develop strong, cooperative relationships with customers & colleagues are also a must.
Sytner Group are delighted to announce our brand new and enhanced, industry-leading benefits package.
We are passionate about continuing to build an environment where everyone feels valued, appreciated and able to reach their full potential. Our new benefits package is designed to do just that:
Industry-leading Maternity, Paternity and Adoption Pay
Bespoke Flexible Working Solutions
Enhanced Long Service Awards
Discounted Car Schemes
High Street Discounts
At Sytner, we are passionate about diversity and inclusion. Our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
Unsure? Read on…
We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.
We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 84% on our colleague engagement survey.