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Senior Clinical Assessor - SPA

Employer
Bromley Healthcare CIC
Location
Orpington (City/Town), London (Greater)
Salary
£37,152 - £43,994 per annum incl HCAS
Closing date
8 Feb 2022

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Sector
Healthcare & Medical
Hours
Full Time
Flexibility
Flexible working available
Contract Type
Permanent

Job Details

Bromley Healthcare is a community interest company providing a wide range of services including community nursing services such as district nursing, health visiting to specialist nurses, as well as therapy services for children, young people and adults. Being born from NHS Bromley’s community provider unit we have been providing community services to the people of Bromley for many years and we have a wealth of experience.

Bromley Healthcare is a great place to work. The unique way we deliver services and offer everyone who works here a voice, means that your career with us will be rewarding. Social Enterprises are a fairly new and exciting way to deliver healthcare, offering many of the traditional advantages of the NHS (such as excellent training and development) with the freedom for innovation by being able to reinvest any surpluses we make into the community.

Priority consideration will be given to Bromley Healthcare staff formally identified as being at risk.

Please note that for positions that require you to drive as part of your job role we will be asking for evidence of business insurance. 

 

Job overview

Bromley Healthcare has a single point of clinical access within its Care Coordination Centre. Core to this operation is a team of Clinical Assessors made up of both nurses and therapists, who will triage all referrals coming into the organisation and then direct to the most appropriate clinician, using the organisations resource as efficiently as possible with the aim of enabling as many people as possible to be cared for within their own homes.

 

Main duties of the job

 Act as the point of clinical contact for all referrals to Bromley Healthcare. This will include the triage and prioritisation of referrals as well as the provision of specialist advice to both referrers and internal clinicians within Bromley Healthcare (BHC).

 Be responsible for managing referrals into the appropriate clinical team, 
demonstrating sound clinical decision making and the use of EMIS and the Electronic Patient Record (EPR) systems and processes to provide clear evidence of effective management. Working with the CCC and service leads to effectively co-ordinate staff to provide the most effective patient care.


 Manage the safe transfer of care between care providers and makeappropriate referrals to other care providers outside of Bromley Healthcare


 Make consistent judgements requiring complex fact analysis, interpretation and comparison of options and ensure clinical reasoning is reflected accurately in case records.


 Balance clinical risk and clinical decision making against context, ensuring patients receive safe, effective and timely care.


 Whilst utilising your allied health care professional expertise and clinical skills, you will enhance the experience of all appropriate patients under our care to access and use the facilities/services available in the community.


 Enable patients to be cared for safely by remotely supporting established care packages at home or in their place of residence.

 

Working for our organisation

Bromley Healthcare is a community interest company providing a wide range of services including community nursing services such as district nursing, health visiting to specialist nurses, as well as therapy services for children, young people and adults. 

Social Enterprises are a fairly new and exciting way to deliver healthcare, offering many of the traditional advantages of the NHS with the freedom for innovation by being able to reinvest any surpluses we make into the community.

Salary is dependant on NHS experience and current banding/pay point, applicants from outside the NHS will receive the start point of the salary scale in line with NHS terms & conditions.

Excellent benefits package available including various pension schemes, discounted gym membership, cycle to work scheme, discounted electronics, access to EAP, high street discounts, Blue Light Card eligibility, opportunity to apply for low interest personal loans and an excellent lease car scheme and we are constantly looking to expand our staff benefits.

The successful applicant will have contact with patients and service users. It is expected that in early 2022, being vaccinated against Covid 19 will become a legal condition of employment unless an exemption applies. We will ask therefore for proof of vaccination during the recruitment process.

 

Detailed job description and main responsibilities

 Enable early supported discharge, prevent inappropriate re-admission to hospital, share nursing knowledge and skills and support the technological advances initiated at Bromley Healthcare.


 Support and participate in the development of integrated pathways and care packages which enable patients to be safely cared for outside of the acute hospital setting.


 Work closely with multi- disciplinary agencies and Primary Care professionals to provide appropriate and seamless care for patients and their families in the
community.


 Provide clinical leadership and clinical management of the Care Co-ordination Centre. Continuously monitor and maintain clinical standards and quality of care.


 Monitor effectiveness of BHC protocols and triage requirements and escalate level of care for acutely ill patients where necessary.


 To support patient’s access to community health services in the Bromley area (remit may grow to include other areas where BHC holds clinical contracts)


The post holder is responsible to safeguard children, young people and adults at risk.


Key Areas of Work
 Maintain a high standard of clinical care for all patients utilising BHC in accordance with organisational guidelines and protocols.

 Support care plans for Intermediate care and complex care patients, referring to other services required.

 Supports ward staff and community teams via the CCC in the management of sick patients. Providing highly specialist advice on how patients can be best managed in the community.

 Acts as the key point of contact with the CFDT to enable the safe and timely discharge of patients from the PRUH.

 Develops good system wide working relationships and communicates effectively with clinical colleagues and members of the multi-disciplinary team.


 Facilitates the most effective use of the total community resource by assessing capacity and providing effective challenge where required, including utilisation of scheduling tools.


 Promotes quality care and non-discriminatory practice as outlined in BHC Policies and Procedures, acknowledge a patient’s personal beliefs and identity.


Clinical Expertise
 Demonstrate a level of clinical competence and a high level of specialist knowledge with regard to care delivery, thereby demonstrating clinical credibility and being a credible role model within the team.


 Demonstrate professional accountability and adhere to the relevant professional association’s code of conduct.


 Take responsibility for the assessment of acutely ill patients who contact the Care Coordination Centre via telephone and video.


 Competently assess and triage acutely ill patients intermediate care patients and complex care patients, including the assessment, planning and evaluation of programmes of care. 

 

Person specification

Qualifications

Essential criteria

  • Registered with HCPC
  • AHP Qualification e.g. OT/PT
  • Significant Acute or Community Care experience

Desirable criteria

  • Experience in Triaging of patients

Specific Skills

Essential criteria

  • Proven remote assessment skills
  • Excellent written, verbal and electronic communication skills
  • Willing to learn new technologies related to the role
  • Specialist and extensive expertise and knowledge across a diverse range of professions under the title Allied Health Professions

Desirable criteria

  • Has access to transport if necessary

Experience

Essential criteria

  • Clinical knowledge in the care and management of the acutely ill / complex care / palliative care / intermediate care patient within community
  • Knowledge of risk management
  • Ability to work with and motivate nurses/therapy and medical staff
  • Computer literate – confident in using a range of IT platforms

 

We are passionate about caring for our service users, and their family and friends, and the wellbeing of our colleagues. That's why it's a requirement for everyone joining Bromley Healthcare in a regulated/patient facing role to have been fully vaccinated against Covid19 or to hold a qualifying exemption. Applicants are further advised that it is a condition of employment that evidence of vaccination status is provided.

You can get a flavour for what its like to work for Bromley Healthcare by viewing the following YouTube link:

https://www.youtube.com/channel/UCXqdJm17dcbXnfvh98qlJ0g

Salary is dependant on NHS experience and current banding/pay point, applicants from outside the NHS will receive the start point of the salary scale in line with NHS terms & conditions.

Excellent benefits package available including various pension schemes, discounted gym membership, cycle to work scheme, discounted electronics, opportunity to apply for low interest personal loans and an excellent lease car scheme.

Bromley Healthcare is fully committed to creating a diverse and inclusive culture, in a work environment where all colleagues feel supported, nurtured and celebrated. We do not tolerate discrimination of any kind. At Bromley Healthcare, diversity and inclusion is one of the key strands of our People Strategy, and we are fully committed to promoting diversity in all we do to make real and lasting change. 

As an equal opportunities employer, we welcome and encourage applications from all suitably qualified individuals regardless of race, sex, disability, religion /belief, sexual orientation or age. We are especially keen to increase Black, Asian and Minority Ethnic (BAME) representation across Bromley Healthcare, especially at senior levels.   

 We look forward to welcoming you to a rewarding career with Bromley Healthcare.  

 All offers of new employment with Bromley Healthcare are subject to a six month probation period

Bromley Healthcare CIC is an NHS community provider and part of the NHS family.

But we are a little different; we like to think that we stand out from typical NHS organisations as Bromley Healthcare CIC is actually a co-owned social enterprise, co-owned by its employees. This means that our staff remain on NHS Agenda for Change Terms and Conditions and are members of the NHS pension scheme (providing you are eligible), if not we can offer the Nest or Scottish Widows pension schemes.

 

IMPORTANT:

  1. Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. We may also contact you by texting the mobile number, if provided, on the application form.
  2. As a guide interviews should usually take place within 3 weeks of the closing date.
  3. When providing employment reference details, please provide correct work related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.
  4. All staff identified as AT-RISK who meets the requirements of the post will be prioritised accordingly.
  5. The Trust uses the recruitment platform TRAC systems to administer all stages of the recruitment process meaning that information in regard to shortlisting will not be communicated via NHS Jobs.

Company

Excellent benefits package available including various pension schemes, discounted gym membership, cycle to work scheme, discounted electronics, opportunity to apply for low interest personal loans and an excellent lease car scheme.

Bromley Healthcare CIC is an NHS community provider and part of the NHS family.

But we are a little different; we like to think that we stand out from typical NHS organisations as Bromley Healthcare CIC is actually a co-owned social enterprise, co-owned by its employees. This means that our staff remain on NHS Agenda for Change Terms and Conditions and are members of the NHS pension scheme (providing you are eligible), if not we can offer the Nest or Scottish Widows pension schemes.

What difference does this make?

Because our Nurses, therapists and support staff co-own Bromley Healthcare CIC and have a real say in how our services are run, this has created a greater sense of ownership, responsibility & motivation among our staff which in turn creates better quality for our patients & families.

If you are keen to work for a dynamic, forward thinking but different type of NHS employer then Bromley Healthcare could be for you!

From health visiting to district nursing, school nurses to specialist nurses, our nursing services help new parents to care for new born children and older people to continue living at home through care and support. We also have a wide range of therapy services for adults and children, including speech and language therapy, physiotherapy and occupational therapy whilst our specialist services focus on preventing diseases and supporting those living with specific conditions such as Chronic Obstructive Pulmonary Disease (COPD) or diabetes.

 

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