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Contact Centre Customer Sales Advisor - Dublin

Employer
Sky
Location
Dublin
Salary
Up to £21364.05 per annum
Closing date
26 Feb 2022

View more

Sector
Customer Service & Call Centres, Retail, Sales
Hours
Full Time
Flexibility
Set hours
Contract Type
Permanent

Job Details

Join us as a Customer Sales Advisor in our Dublin contact centre earning €26,165 per annum with the opportunity to earn bonus on top. It's our people that make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.

Our contact centres have embraced hybrid working which means you'll split your time between home and the office.

What you'll do:

  • Have great conversations to meet our Customer's needs, letting your personality shine
  • Take calls from Customers who are thinking of leaving or want to make changes to their Sky package
  • Be a Sky Ambassador selling the right package to the right customer
  • Work 39 hours per week Monday - Saturday between the hours of 8am & 8pm

Training and Development is hugely important to us which is why we'll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Customer Sales Advisor.

What you'll bring:

  • Brilliant at connecting with people
  • Ability to understand our customers' needs
  • A passion for selling
  • Creative approach to problem solving

The Benefits:

There are reasons people can't stop talking about #LifeAtSky. There really is something for everyone with our fantastic range of benefits.

Individual Lifestyle

  • Free Sky TV, along with discounted broadband

Health and well being

  • Discounts on external gyms
  • Cycle to work scheme
  • Private healthcare
  • Dental and other healthcare options

Financial wellbeing

  • Sky pension plan and Life Assurance which gives you extra piece of mind

Share in the Company success

  • Annual sharesave scheme and long service awards

Inclusion:

CVs aren't everything. We're more focused on who you are and the potential you'll bring to Sky. That's why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application.

Where you'll work:

You'll be based at our brilliant Contact Centre at Burlington Plaza in the centre of Dublin, but you'll spend a chunk of your time at home for the time being until government restrictions are lifted. When you're on site, you'll have access to free tea and coffee, break out TV area, bike rack, changing/shower facilities, and discounted bus travel.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

 

Company

Sky is the operator of the leading multichannel television platform in the UK and Ireland with viewers in 8.6 million households.

Sky was the winner of the Overall Top Employer Award for the 2016 Workingmums.co.uk Top Employer Awards. It was praised by the judges for the strong evidence of its support for diversity, female career progression across the board and family friendly working which was backed up with strong evidence and case studies.

View our Top Employer profile

Company info
Website

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