Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Central Technical Analyst, you will help the development team be efficient and agile by acting as a facilitator and conduit between the business and the development team. An experienced technologist responsible for the concept, definition, exploration, and execution for backend technical solutions in the Sales & Service department.

If you come from a Testing or Development background, we'd love to hear from you.

What you'll do

• This role is a blend of both business and technical analysis focusing predominantly on the subscription & offer management area of Sales and Service, supporting both European and US markets. Given the nature of the role it is perfect for someone who wants to work alongside product while also being involved in the lower-level technical detail. You'll be part of the Sales and Service Central Analyst team working closely with Product and Technology in the early stages of a project. Providing a high-level impact assessment of the requirements end to end, specially focusing on purchase journeys covering both the frontend UI and backend catalogue and offer management.Analyse business requirements against the technical solution provided by the Solution Architects and Principal Engineers. Ensuring that the customer experience is always front of mind, and that the requirements and solution are fit for purpose. Facilitate and actively participate in workshops to introduce projects and solutions to delivery teams alongside Product and Architecture. Collaborate with Technical Analysts that are embedded in delivery teams, providing clarification on team specific questions and validate assumptions related to a given project. Create, update, and maintain documentation including artefacts such as API specifications, Sequence diagrams and flow charts. Identify and mitigate dependencies; calling out project level dependencies that need to be addressed at the point of road mapping and solution specific dependencies that require contracts to be agreed between teams, both internal and external


 

What you'll bring

• Experience working with product and agile technology delivery teams, an understanding of work intake processes and agile ways of working Hands on analysis experience in technology projects, problem-solving skills, and an enthusiasm to learnThe ability to interpret and modify technical artifacts including API specifications, architectural sequence diagrams, flow charts and communicate them confidently to othersAbility to define requirements through interviews/workshops and to improve processes and working practices, balancing costs and benefits when evaluating possible solutionsAdaptability, no two days are the same at Sky - and even more so in our team supporting multiple portfolios of work. The ability to be flexible in your approach and be able to context switch is keyStrong collaboration and facilitation skills, the ability to bring people together to work towards the same end goal/objectives Great communication and interpersonal skills and the ability to present to audiences from a variety of backgrounds, spanning Product and Technology.

OTT: Our team develops and supports technologies for Sky, globally. No matter the device, the time or the place, we make sure that engaging large, diverse audiences with premium entertainment is possible. Our vision is to deliver the world's best entertainment.

The Rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

* Sky Q, for the TV you love all in one place
* A generous pension package
* Private healthcare
* Discounted mobile and broadband
* Access a wide range of exclusive Sky VIP rewards and experiences

Where you'll work:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.

On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:

We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.