Senior IT Supplier Manager

£70,080 - £87,600
28 Jan 2022
11 Feb 2022
Full Time
Contract Type

***We have a fantastic opportunity for a Senior IT Supplier Manager to join our team in either London, Edinburgh or Halifax. We offer flexible work schedules for this role with a hybrid working pattern. Our team spends time connecting with partners and suppliers and attending external meetings.

Our Mission

We're on a journey to build the bank of the future, and we need your help. We're continuing our extensive transformation Programme, with an investment of £3bn, redefining what a bank is from the inside out. Become part of our diverse team, and you'll experience a rare opportunity to impact the lives of more than 26 million customers through brands including Lloyds Bank, Halifax, Bank of Scotland, and Scottish Widows. We need people who can make this transformation a reality.

Our team

We're the IT Supplier Management team, supporting a strategic technology transformation programme at the heart of the Group. By building strong and long-lasting relationships with suppliers, we're enabling the Group to stay ahead of the competition and better serve its customers. We have a real passion for what we do, and we're aspiring to be the leading supplier management team at Lloyds Banking Group.

About the role

As IT Senior Supplier Manager you'll support the delivery of large scale, multi-supplier transformation programmes because of the award of major new contracts or work packages. You will play a key role in developing and managing our relationships with some of the most important suppliers to LBG. Ideally, you'll use your deep understanding of business strategic requirements and your experience of implementing strategic supplier strategies to drive innovation, cost efficiency and long-term high value. You'll utilise data to identify trends and driving performance quality and continuous improvement to maximise value and manage risk in the supply chain. Suppliers will have an ever-increasing role in the success of LBG, our transformation agenda and delivering value for our customers - this is your chance to be at the heart of our key supplier relationships. We have opportunities in three supplier relationship areas:

  • Public cloud supplier relationships
  • IT Resource supplier relationships
  • IT Infrastructure supplier relationships.

What we need from you

  • Strategic Leadership and thinking - market knowledge and apply detailed knowledge of the supplier, supply market and business needs to deliver results that improve the Groups' competitive position.
  • Demonstrable experience of developing and delivering a successful supplier strategy, plans long-range goals, objectives and overall direction which support the Groups' strategy. Can demonstrate business acumen, relationship optimisation, vision, and planning capabilities.
  • Strong specialist experience - specialist knowledge to highlight potential opportunities in own field of work and interpret market / competition data to take strategic decisions
  • Experience in identifying shortcomings, providing suggestions, and implementing improvements to existing business practices
  • Identifies and evaluates complex expertise-led solutions against a range of criteria to find the ones that best meet business needs.
  • Strong stakeholder and relationship skills to executive level to influence the direction of key supplier relationships.


We appreciate not everyone will have experience in all requirements for the role but we'd also welcome experience in:

  • Experience managing relationships with important internal customers, and overseeing relationship management with a group of more transactional clients and customers as their business
  • Managing and delivering required outcomes for a portfolio of contracts and negotiates service level agreements while planning, coordinating and supervising activities related to major contracts.
  • Ability to take responsibility for implementing a team's formal development framework with guidance from senior colleagues, while informally coaching others throughout the organisation in area of expertise
  • Developing and delivering projects or a work stream within the organisation's change management programme with guidance from senior colleagues.
  • Delivering a contingency plan for significant aspects of the risk management and/or control process.

You'll be passionate about pursuing and investing in opportunities for your own personal development.

What you'll get from the role

This is an exciting time to join us we, have an excellent benefits package but more than that we're an encouraging team that invest in a collaborative approach where everyone's opinion is heard, and colleagues are encouraged to develop and use an inquisitive nature in their role.

We'll also give you a comprehensive package that includes:

  • Base salary: £70, 080 - £87, 600 (London)
  • Base salary: £59, 040 - £73, 800 (outside London)
  • 4% flex benefit cash pot to spend on benefits (or take as cash)
  • Discretionary variable annual performance bonus
  • Generous employer pension contribution up to 15%
  • 30 days holiday entitlement plus bank holidays
  • Private medical health cover, share plans and access to staff discounts!

Together we'll make a difference We're an equal opportunity employer and deeply value diversity within our organisation. We'll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We're proud to have received the following industry recognition

'Stonewall Top Private Sector Employer', 'Top10 Employer for Working Families', 'The Times Top 50 Employer for Women', 'Gold Standard' and "Best Workplace Adjustments Process" from the Business Disability Forum - each demonstrating our dedication to the principles of agile working and inclusion for all.

Does this sound like a great fit, if so, we look forward to hearing from you!

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