Knight Frank is unrivalled in property market knowledge, with teams specialising in residential, commercial, and rural property services. We understand the only way we will continue to thrive is through the commitment and passion of our people and their tireless delivery of excellent client service. That’s why investing in our people is as important to us as investing in our clients. That’s what makes Knight Frank different – the difference is our people. A great opportunity has arisen to join us here at Knight Frank, and we are currently seeking a Property Administrator to join our Birmingham Property Asset Management team

In the Property Administrator role, you will be responsible for:

• Assisting the Office Manager with the smooth running of the office
• Meeting and greeting guests in a polite, helpful, and confident manner
• Answering the switchboard
• Coordinating the completion of budget documentation and issuing to tenants
• Coordinating client reporting
• General administrative duties such as coordinating tenant welcome letters for new sites, keeping team paperwork updated and being responsible for all site keys, letters, minutes, and agendas
• Issuing letters to stakeholders on behalf of the PAM fee earners
• Tracking insurance claims across PAM’s portfolio and liaising with the insurer / FM / surveyor as necessary
• Coordinating surveyor inspections, occupational tenant contacts, and keeping the inspection tracker updated
• Raising quarterly management fees and ad hoc fees
• Coordinating post received, both electronically and physically, and to respond directly where necessary
• Tracking tenant applications and issuing acknowledgement letters
• Ensuring that the professional image of Knight Frank is always maintained
• Being up to date on Money Laundering regulations

To be successful in the Property Administrator role, you will have the following skills and experience:

• 2 plus years in an administrative role is beneficial
• Proficiency with Microsoft Office 365, including Word, Excel & PowerPoint
• Ability to communicate and deal with a range of stakeholders, both face to face and on the telephone
• Ability to prioritise tasks and manage workload efficiently
• A flexible, self-motivated, organized, and proactive nature with the ability to adapt to a wide range of tasks
• A keen interest in property