Team Secretary, Bristol
- Employer
- Knight Frank LLP
- Location
- Bristol
- Salary
- Competitive
- Closing date
- 30 Apr 2023
View more
- Sector
- Administration, Secretarial & PA
- Hours
- Full Time
- Flexibility
- Flexible working available
- Contract Type
- Permanent
Job Details
Knight Frank is looking to hire a Team Secretary (Business Support Coordinator) to assist the Sales Team in their Bristol office.
Responsibilities:
Customer Experience
- Greet customers in a polite and welcoming manner
- Assist customers and offer refreshments
- Answer incoming calls and website enquiries
- Assist with arranging and organising property visits
- Take accurate messages and assist with enquiries wherever possible
- Provide keys to contractors
- Maintain a tidy office and reception area
- Prepare the boardroom for meetings when required
Sales administration
- Work with Operations teams to provide efficient sales administration, to include:
- Property listings:
- Create new property activity records
- Order land registry title checks
- Register new instructions
- Create template letters and forms
- Brochure production
- Social media asset creation
Best Practice:
- Follow & adhere to all internal and external compliance & best practise measures and procedures
- Manage Client Due Diligence process for clients and counterparties
- Adhere to best practice standards and procedures
- Liaise with clients to obtain necessary documents prior to marketing
- Ensure correct naming conventions are used on all property files
- G:drive organisation and maintenance
Local Marketing
- Create mailers, property brochures, window cards and pitching materials
- Arrange and upload EPCs, photos and floorplans
- Update property listings
- Use of internal systems to search and download imagery
- Display knowledge of GDPR regulations
Information Security
- Ensure clear desk & clear screen policies are followed
- Ensure confidential files are treated correctly
- Display knowledge of GDPR regulations
Particular Aptitudes/Skills Required
- Prior experience in a business support, administration or front of house role preferred but not required
- Flexibility, adaptability and a co-operative attitude
- Excellent standard of English grammar and spelling
- Calm under pressure
- Diligent and efficient
- Attention to detail
- Self-motivated
- Team player
Company
The property industry is changing, and we invite you to be at the centre of that change.
At Knight Frank, our commitment to our purpose means that we empower our people to have autonomy in their role and everyone is encouraged to think and share ideas for how we can make the difference through our work and behaviour. For our clients, our purpose drives us to provide innovative solutions that add tangible value across a variety of sectors and services. Wherever you work with us in the world, you’ll be surrounded by passionate, energetic and inspiring people who care about the work they do and the people they work alongside.
- Location
-
W1U8AN
United Kingdom
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