Business Development Executive (Birmingham)
What you'll be doing?
You'll develop new and grow existing customer relationships using the sales techniques gained from our in-house Sales Academy and on the job coaching to successfully deliver against specific, measurable targets.
Identify and liaise with key stakeholders/decision makers from a mix of new & existing customers by telephone and email in order to grow QA product footprint.
Utilise additional platforms such as LinkedIn Sales Navigator to grow network of contacts.
Input, analyse and interpret all relevant sales management information to prioritise incoming workload and qualify sales opportunities
Prepare quotes and proposals for customers
Use relevant data housed in Microsoft Dynamics to fully report on sales activity
Build territory plan each quarter to maximise on opportunity.
Deliver high levels of customer service which result in positive feedback from both internal and external stakeholders
Constantly develop a deeper knowledge of your product offering and sales techniques
KPIs & SLAs
Generate revenue and/or margin in line with individual/team target
Grow customer base.
Grow QA product footprint in Existing customers.
Key Working Relationships
Sales, Scheduling, Finance, Bids, and Delivery teams
Track record of achieving sales targets
B2B sales experience dealing with internal or external stakeholders/decision makers by email, telephone and face to face ideally two years
Working to tight deadlines where high level of accuracy are required
Experience of resolving or offering solutions to queries
Proficient in using IT systems e.g. Client Relationships Management systems
Stakeholder management from building initial rapport, to establishing relationships with decision makers who have purchasing authority.
Knowledge on how to grow an existing customer
Knowledge of the sales cycle from initial contact/prospecting to purchasing service offerings
Know what excellent customer service is and how to deliver it
What you'll bring to QA
Personal drive and motivation to achieve
A capacity to continuously develop your sales skill set and product knowledge
Strong personal values that align with QA's
Tenacity and resilience
Positive, sociable personality
Willingness to undertake DBS, BPSS, SC, DV, Disclosure Scotland or similar if required for the role