Data Centre Technician – Returners Programme

Manchester, Greater Manchester
07 May 2022
08 Sep 2022
Full Time
Contract Type
Returner Programmes

Data Centre Technician – Returners Programme

For this role, we are actively looking for people looking to return to the workplace after a career break. No data centre experience is required as full, structured training will be provided.

Equinix is the world’s digital infrastructure company, operating 200+ data centres across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. We are a fast-growing global company with 75+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have built the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.

Joining our operations team means that you will be at the forefront of all we do, working as part of a close-knit team maintaining critical facilities infrastructure within our data centres to keep the world’s global companies online.

We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Your Background

To participate in our training programme, we are actively seeking applications from people returning to the workplace after a career break. We will provide the training you need to build a successful career within our data centres.

We are looking for applicants with:

  • Experience of, or a passion for providing excellent customer service
  • A positive outlook, a hunger to learn, and a desire to develop and grow
  • Willingness to work a shift rota that can include day and night shifts (once training is complete, which will operate Mon-Fri)
  • The ability to work well within a team

The Role

With both technical and on the job training, you’ll be working as part of a busy team working together to achieve the following:

  • Supporting customer happiness through timely and precise order execution
  • Coordinate with customers to action any requests relating to their hardware, which will include:
    • Installing of IT equipment and connecting to external terminals -   known as racking, and stacking 
    • Testing
    • IT hardware configuration
    • Providing recommendation and observations
    • Emergency support as required
  • Maintaining detailed written records of all activity

What we'll be offering:

  • Competitive salary
  • 22 days holiday plus bank holidays, with the opportunity to purchase more (pro rata for shift positions)
  • Insurance and Health: Life Assurance, Income Protection, Critical Illness Insurance, Private Healthcare, Eye Care Coverage and Gymflex Membership
  • Investment: Employee Stock Purchase Plan and Company Pension Plan
  • Travel: Cycle to Work Scheme and Annual Season Ticket Loan
  • Membership to Women Engineering Society (WES)
  • Industry Accredited Qualification
  • Excellent growth and advancement opportunities

Data show that many applicants apply for a job when they have 100% of what is required. We encourage people to bring their different experiences and background to work. If you are interested in working for Equinix and have found a role that challenges you, please don’t let your reservations hold you back!

At Equinix, we believe that our culture and values are at the heart of our success and it’s our authentic, humble, and dedicated people who create the Magic of Equinix. We know we are only as successful as our people, so strive to offer a supportive and progressive working environment where we actively promote learning and development so our people can grow their careers with us.

Equinix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability. We actively champion diversity with a series of networks including Black Connect, Equinix Women’s Leadership Network, and Pride Connect.

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