Client Relationship Manager

10 May 2022
09 Jun 2022
Full Time
Contract Type

QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations

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At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.
Key Responsibilities:
· Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales opportunities
· Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base
· Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities
· Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements
· Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets
· Deliver high levels of customer service that lead to long-term commercial relationships
· Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space
· Uncover revenue opportunities through thorough exploration of clients problem/need

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