Sales Administrator

Homeworking/ London
£22,000 - £23,000 per annum (pro-rated), dependent on experience.
19 May 2022
27 May 2022
Vacancy 09
Part Time
Contract Type

Sales Administrator

Job Title:       Sales Administrator

Department:  Sales Department

Reporting to: Sales and Operations Manager

Contract:       Part-time and permanent contract

Hours:           21 hours per week – flexibility with how these are worked possible

Location:       Home/London – flexibility offered

Salary:          Circa £22,000 to £23,000 full time equivalent per annum (pro-rata) depending on experience

Job Summary

Yale University Press is looking to recruit a part-time Sales Administrator to join the friendly and dynamic team of their trading subsidiary, Yale Representation Ltd. This role is based in Yale’s London office, working 3 days a week.  The successful candidate will be responsible for providing administrative support to a team of 5 UK sales representatives, and customer service to a prestigious portfolio of client publishers.

Purpose of job

To provide sales support to the field sales team and direct customer service to the Yale Representation Ltd client publishers on an administrative level. 

About Us

Originally founded in New Haven Connecticut in 1908, Yale University Press has a unique position as the only American university press with a full-scale publishing operation in Europe, publishing serious non-fiction and fiction in translation, that contributes to a global understanding of human affairs. Our diverse and prize-winning list includes numerous prestigious museum and gallery partnerships, the Pevsner architectural guides series, and books by globally respected authors including Carmen Bambach, John Carey, Terry Eagleton, Nicholas Kenyon, Yasmin Khan, Geoffrey Parker, Thomas Piketty, Griselda Pollock, David Rieff, Zeynep Tufekci and Can Xue.

Equal Opportunities

Yale University Press London is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. We value, promote and seek diversity.

Key responsibilities

Collating & submitting bibliographic data to wholesalers and retail head offices on behalf of Yale Representation's client publishers, and dealing with queries.

Liaising with client publishers to coordinate the collation and distribution of sales materials to the field sales force.

Providing sales administrative support, including processing orders and dealing with title and promotional queries from book trade customers and client publishers.

Additional Duties

Updating and managing the CRM system, including following up on leads and sharing them with the sales team

Managing content on the Yale Representation Ltd website


Producing e-marketing campaigns for book trade customers

Administrative and organisational support for Yale Representation sales conferences and client meetings

Person Specification – Key knowledge & skills


  • Sales or customer support experience, ideally in a bookselling or publishing environment
  • Excellent verbal and written communication skills
  • Excellent time management and an ability to multitask
  • Ability to work as part of a team
  • Attention to detail
  • Flexibility
  • Working knowledge of Excel


  • Working knowledge of WordPress, Mailchimp and CRM systems
  • Familiarity with Nielsen BookData

What we can offer

Yale University Press London offers a generous package of benefits, including accommodation deposit and travel loans, a cycle purchase scheme, a lively social scene and a generous pension scheme. As Co-organisers of the annual Bedford Square Arts Festival, our staff enjoy access to the Bedford Square gardens at lunchtimes throughout the summer months.

The Location

The role will be based in our offices on Bedford Square in Bloomsbury WC1, with convenient access to the Northern and Central lines, as well as many bus routes. We are also flexible on this role being worked through a combination of home and office working.


We are able to offer flexibility on the hours that this role is delivered. For instance the role could be delivered as 3 full days per week or the 21 hours could be spread across the week. We are happy to discuss this further.

Closing date 27th May 2022

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