Process assistant - Southampton (Part time)

9.90 - 9.90 GBP Hourly
08 Jun 2022
06 Jul 2022
Part Time
Contract Type
Process Assistant - Southampton

Salary - Hourly rate - GBP9.90

Hours - PT Hours 17:30-20:00 Monday to Friday

Role - Temp ongoing

Location - Cumberland House, Grosvenor Square, Southampton SO15 2BG

Role Overview

As a Process assistant you will be responsible for assisting with people with their UK visa applications. Booking appointments, going through applications and processing documents. This opportunity will alow you to use both your customer service and administrative skills.

Key Responsibilities

Process work in line with agreed procedures, business rules or scripts - Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions
Resolve queries, escalate as necessary (i.e. a team leader/manager/other group), and log if appropriate
To schedule and prioritise allocated work on a daily basis
Maintain and update information held on a data base or manually
Support line management on any additional admin when required
Print/post data/reports/invoices daily

Essential Skills

Attention to detail
Able to work in a team or other structured environment
Articulate and able to maintain good relationships with colleagues and clients
Delivers a high quality customer service in a professional manner, creating trust and confidence
Accurate and timely delivery of tasks
Excellent organisational skills

If you are interested in hearing more about this role please apply below and we will be in contact soon. Thank you!


The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace

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