Resource Cost and Productivity Manager
At Lloyds Banking Group our primary purpose is to help Britain prosper…
And this is only realistic if we're making a genuine difference to Britain's people, its businesses and local communities.
We've got serious ambitions to grow our business in a sustainable way - perhaps you could help us make it possible?
This analytical role sits within our Group Cost and Investment Management function in Group Finance.
With a huge responsibility for ensuring the Group becomes more efficient and productive; it's a medium-sized team full of dynamic, ambitious and supportive colleagues with strong data analysis and insight capabilities.
Their role is strategically important as they support Divisions to deliver improved resource cost efficiency and productivity:
They work across Divisions, Functions and Senior Management to help provide additional focus and stimulate actions to improve effectiveness and efficiency
Specific deliverables include cost and FTE budgeting, headcount reporting and associated costs.
They provide advice on the best way to resource a piece of work - recruiting, offshoring, outsourcing, buy/build etc.
The team also reports on group productivity. Examples include number of calls taken in contact centres to credit approval numbers or how many unsupported IT applications we have - the data challenges are genuinely varied and the work makes a huge difference to decision-making!
Here's what you'd be doing:
You'd examine the data aligned to various business productivity metrics to help the areas of the organisation to progress with their ambitions.
Using raw and unstructured data sources you'll cleanse and validate the data in order to analyse and build key data insights using Excel and PowerBI.
Your goal would then be to put these insights together to tell a story and facilitate key decision-making through your reports, packs and visualisations.
And you'll get to learn new techniques from really capable colleagues who are already producing decks and visualisations for some of the Group's most senior Execs.
What we're looking for:
Firstly you should feel really competent in manipulating data within Excel to an advanced level (V-lookups, pivots etc.).
We're wanting to see evidence of experience in interrogating data, building insights and translating these into reports and packs for senior audiences and presenting them.
And you'll need to be a confident communicator to work with business leaders and deliver your work diligently to a very high standard.
The main attribute we're keen to see is your desire to solve problems through data.
Any previous Power BI or previous visualisation software experience would be helpful (we can help you to develop this capability) but you should show desire to grow and develop your data and analytical skills.
Similarly, any experience of working with People cost data would be useful and a keen interest to learn about how this huge organisation works would really set you up to succeed...
And in return
We've now adopted a hybrid approach to work so you'll have a decent work/life balance and the best of both worlds. And if you would like us to consider a specific working pattern or location then we'd be open to the conversation.
We're also committed to building a diverse and inclusive team and celebrate diversity in all it's forms. If you need us to make any reasonable adjustments to our recruitment process just let us know.
The role comes with a comprehensive package that includes:
A competitive salary (varying with location, work pattern)
Generous pension (15% company contribution) and share schemes
30 days holiday (plus bank holidays) and a host of other benefits from a flex cash pot to private medical cover
So if you have the skills we're seeking and this opportunity appeals then get in touch, we'd love to hear from you...