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Release Manager

Employer
Lloyds Banking Group
Location
London
Salary
£57048 - £71310 per annum
Closing date
25 Jul 2022

Job Details

Release Manager - Lloyds Banking Group

London - We're happy with home working the majority of the time, however you'll need to be in office 2 days per week.

Salary & Benefits: £57,048 to £71,310 per annum, plus annual personal bonus, 15% employer pension contribution, 4% flexible cash pot, private medical insurance, 30 days holiday plus bank holidays.

We also offer flexible working hours, agile working practices flexibility to suit your lifestyle and ensure a good work-life balance.

Who are Lloyds Banking Group?

You might not know that Lloyds Banking Group (LBG) is the UK's leading digital bank and its biggest mobile bank - with over 13 million active online customers.

We're now embarking on a three year, £3bn, transformation programme - putting unprecedented levels of investment into our platforms, people and data capabilities to build the bank of the future.

What will I focus on in this role?

A release manager is required to manage a range of digital/technical change activities which includes supporting implementations of value stream activity and designing and implementing bespoke implementation strategies to support complex/non-standard changes into production.

Ownership and accountability of the implementation governance deliverables associated with digital change including: Implementation Plans, change release Documents, Test Reports, Risk & Defect Management, Schedule of Events, Go/no go Key decision points approvals and follow through into post implementation tracking.

Specific activities which you'll be responsible for include things like;

  • Act as a point of contact for multiple stakeholders to resolve queries / issues relating to the implementation process as they arise and communicating effectively to the senior/executive team and business stakeholders

  • Ensure the change goes through the correct governance, always balancing the needs of the organisation against protecting customer service

  • Identify, assess, manage and mitigate significant risks and issues in order to ensure delivery within declared timescales while protecting customer experience

  • Identify and manage mitigating actions to address project risks and issues, working with project leads to agree resolution and presenting the case for ratification to the relevant governance forums

  • Demonstrate a comprehensive understanding of Operational and Customer impacts and actions for mitigating them as required - viewing change from various perspectives; customer, service, security, performance and operations.

  • Engage regularly with the various Service Delivery teams, Product Owners and Engineering Leads to have a clear line of sight of the change portfolio and manage the Implementation resources accordingly

  • Ensuring implementation plans are comprehensive and all deployments adhere to the bank's governance

What do we need to see from applicants?

  • Service/customer first mentality

  • Change management skills

  • Experience in Creating Implementation Plans and the associated Schedule Of Events

  • Experience of working in a Digital environment with regular delivery cycles

  • Excellent interpersonal, communication and stakeholder management skills

  • Fast paced delivery focus

  • Innovative thinking for problem solving

What else would be handy?

  • Understanding of technical IT infrastructure, Mobile App Deployments or Application stacks for web-based services

  • Experience of scheduling IT change on complex IT environments and stacks and managing multiple dependencies

  • Understanding the needs of the business and balancing the benefits vs the risks

What can I expect in Return?

We're dedicated to giving you opportunities and support to develop you both professionally and personally to optimise your potential!

As a new colleague to the team, you'll join us on our journey to build a 21st century bank that reflects modern Britain and craft an inclusive culture where all colleagues feel encouraged and valued.

We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We support the principles of agile working and equal opportunity and are happy to consider flexible working arrangements.

Together we'll make it possible!

Company

We’re creating an organisation that attracts, retains and develops the best talent in the industry, and one that openly embraces diversity too. But more than that – we want to be a great place to work. We invest in our people, offering the best training and coaching, and by encouraging them to contribute to our leading corporate and social responsibility practices. We offer flexible working hours and days, under our Work Options scheme. This means that you can have a challenging and rewarding career, and still have an ideal work/life balance.

Flexible working is at the heart of our strategy. We’re re-imagining where, when, and how our people work, with new approaches designed to meet the ever-changing needs of customers and colleagues. These include increasing our use of remote-working tools and technology, as well as placing less reliance on a 9-to-5 mindset. For many of our office-based colleagues, we work in hybrid ways which involves spending at least two days per week or 40% of their time at one of our office sites.

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