Service Delivery Lead

 

We’re looking for a passionate individual driven by a desire for improvement to lead our service delivery in Northern Ireland.

 

Position: Service Delivery Lead

Location: Homebased, Northern Ireland. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings).

Hours: 35 hours per week

Salary: Salary circa £45,150 per annum

Contract: Permanent

 

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

 

Closing Date: 21 August 2022

Interview Date: 26 August2022

 

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

 

The Role

Reporting to the Associate Director for Northern Ireland the Service Delivery Lead will manage our services in NI and be responsible for the effective delivery of high quality stroke support. With the Northern Ireland Senior Management Team the Service Delivery Lead will lead our work to significantly increase the Stroke Association’s reach and impact on people affected by Stroke through effective systems leadership, creating and managing locality-based relationships, influencing the stroke pathway, and delivery of high quality stroke support.

 

Key responsibilities will include, supporting staff and volunteers to:

Increase our impact and reach through service delivery Deliver value to customers who receive and use our locality based services Increase consistency in quality and reach of our services, with a focus on addressing health inequalities Providing management to direct reports

 

About You

As Service Delivery Lead, you will have experience of:

Leading, managing and developing people Delivering services within contractual agreements and budget Leading on writing proposals, business cases and tendering processes Understanding of health, social care and voluntary sector in relation to service delivery and commissioning in Northern Ireland Working in partnership with other organisations

 

To fulfil the role you must you must be resident in the UK and have the right to work in the UK.

 

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role

 

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

 

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

 

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

 

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

 

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

 

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

 

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

 

You may also have experience in areas such as Service, Service Delivery, Service Delivery Lead, Service Manager, Service Delivery Manager, Locality Impact, Volunteer, Volunteer Manager, Volunteer Coordinator, Volunteer Engagement, Volunteering Manager, Impact, Impact and Engagement, Impact and Engagement Lead, Impact and Engagement Manager, Impact and Engagement Officer, Community, Community Engagement, Social Care, Care, Health, Disability, Outreach, Community Outreach, Programme, Programmes, Stroke, Charity, Impact, Impact and Evaluation.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.