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Hotel Administrator - East Midlands Airport Hotel

Employer
Hilton
Location
Derby, Nottingham
Salary
£10.50 per hour
Closing date
2 Sep 2022

Job Details

WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

Please note this is a part time opportunity working 20 hours a week.  

Shifts are working over 5 days between 09.30 -13.30 – perfect for school runs! 

A WORLD OF REWARDS

  • Hourly Rate of £10.50 per hour
  • Grow your Career with personal Development programmes designed to support you at every step of your career
  • Enhanced Maternity/Paternity/Adoption paid leave and employer Childcare vouchers (after 2 years’ service)
  • Team member life insurance/death in service pay
  • A chance to make a difference through our Corporate Responsibility programmes
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Refer a friend bonus
  • Free and healthy meals when on duty
  • High street discounts: with Perks at Work
  • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
  • Discounted dental and health cover with Simply Health and Den Plan Modern and inclusive Team Member’s areas
  • Team member appreciation months and team celebrations
  • Employee Assistance via Axa health providing virtual / phone support in financial, medical and mental health wellbeing matters

What will I be doing?

As a Hotel Administrator, you are responsible for carrying out the daily activities of the Executive office to deliver an excellent staff experience. A Hotel Administrator will also be required to provide secretarial support, manage mail, and carry out all filing. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Carry out daily administrative activities of the Executive office while adhering to Hilton Standards, policies and procedures
  • Provide secretarial support to the Executive team
  • Ensure all communications, particularly relating to owners, guests and the Corporate office are handled promptly and professionally
  • Receive and distribute mail
  • Ensure outgoing mail is dispatched in a timely manner
  • Provide minutes to Executive Team Meetings and compile management reports in a timely and accurate manner if necessary
  • Maintain adequate supplies of office stationary
  • Identify and build internal and external relationships
  • Carry out all filing
  • Comply with all key security mandates
  • Report any maintenance issues or hazards
  • Maintain own work area in a clean, tidy and good manner
  • Report defective materials and equipment
  • Assist with special projects related to the Executive Office

What are we looking for?

A Hotel Administrator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Excellent verbal and written communication skills
  • Excellent administration and IT skills
  • Committed to delivering a high level of customer service, both internally and externally
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous administrative experience in a fast paced environment

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

Hospitality Integrity Leadership Teamwork Ownership Now

We are diverse by nature and inclusive by choice, and believe that any and every team member can make a difference. As we say “diversity is part of our future, part of our legacy and fundamental to our success”

We support our team member’s well-being and performance through Hilton Thrive. With Hilton we aim to ensure you have a good work-life balance and positive mental health.

These positions will require you to work a variety of shifts including early mornings, late evenings, weekends and bank holidays, however we will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

Company

As a leading global hospitality company, for over a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. 
Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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