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Commercial Manager, Base

Employer
Sky
Location
Isleworth
Salary
Negotiable
Closing date
7 Sep 2022

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Sector
Business & Consultancy
Hours
Full Time
Flexibility
Flexible working available
Contract Type
Permanent

Job Details

As a Commercial Manager, you'll be critical to the success of the Base Management Commercial team. It's the perfect role for an individual with strong commercial acumen, analytical skills, lateral thinking, and excellent stakeholder management" Joe Mariani - Head of Base Management, Commercial What you'll do:
  • Produce insightful analyses and recommendations for cohorts & trends requiring commercial focus - to reduce churn/cost, increase revenue and/or drive product upgrades
  • Own the commercial strategy for selected Voice & Digital estates
  • Collaborate with our Trading, Performance, Customer Service, Data, and Finance teams to maintain trading momentum and deliver our quarterly and yearly commercial targets
  • Adopt a 'test & learn' approach that launches iterative initiatives at scale and in a way that works for our Technical, Commercial and Trading teams
  • Recommend the most effective commercial strategies to improve customer growth - engaging optimally with our Customer Marketing, Customer Experience, Trading and Sophisticated Business Analytics teams to craft innovative commercial initiatives
  • Driving initiatives that directly impact the products that our customers are on, with the aim of optimising the value our customers are getting from their Sky package. This would involve engaging with Commercial Product teams to align on approach and keeping stakeholders advised at key milestones

What you'll bring:
  • Very commercially aware and numerate, able to size commercial opportunities and influence your network to keep us passionate about what's important!
  • Brilliant at translating customer insight into strong commercial initiatives that drive momentum and strong business performance
  • Strong analytical skills and be confident using Microsoft Excel and PowerPoint - producing packs and materials that cut through complexity and lead straight to a decision
  • Excellent at collaborating with several team members, and skilled at communicating up, down and across the organisation
  • Confident at presenting your recommendations to both big and small audiences - producing presentation packs that are slick and easy to understand, and articulating their content so it drives effective stakeholder engagement!
  • Ideally, you'll have previous experience with base management programmes

Team Overview:

We bring the best from the global market into Sky - we buy technology, marketing, corporate, operational services and editorial production solutions. We are an international team working with our stakeholders our partners to curate the most effective and efficient customer-led operating model. High ethical standards are embeded in our team, and we engage our supply chains in creating a sustainable future!

The Rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

  • Sky Q, for the TV you love all in one place

  • A generous pension package

  • Private healthcare

  • Discounted mobile and broadband

Where you'll work:

How you'll work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Your office base:Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.

On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:

Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working!

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Company

Sky is the operator of the leading multichannel television platform in the UK and Ireland with viewers in 8.6 million households.

Sky was the winner of the Overall Top Employer Award for the 2016 Workingmums.co.uk Top Employer Awards. It was praised by the judges for the strong evidence of its support for diversity, female career progression across the board and family friendly working which was backed up with strong evidence and case studies.

View our Top Employer profile

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