Mini Bar Attendant

Part-time 25h/w position - Working hours are from 9:30am until 2:30pm (Monday to Friday working schedule possible)

Hourly rate: £11/hour plus service charge

• Grow your Career with personal Development programmes designed to support you at every step of your career
• Enhanced Maternity/Paternity/Adoption paid leave and employer Childcare vouchers (after 2 years’ service)
• Team member life insurance/death in service pay
• A chance to make a difference through our Corporate Responsibility programmes
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Refer a friend bonus
• Free and healthy meals when on duty
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover with Simply Health and Den Plan Modern and inclusive Team Member’s areas
• Team member appreciation months and team celebrations
• Employee Assistance via Axa health providing virtual / phone support in financial, medical and mental health wellbeing matters

A Minibar Attendant is responsible for replenishing refreshment centers and maintaining inventory in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Minibar Attendant, you will be responsible for replenishing refreshment centers and maintaining inventory in the hotel's continuing effort to deliver outstanding guest service and financial profitability.  Specifically, you will be responsible for performing the following tasks to the highest standards:

• Take inventory of and restock refreshment centers using current systems and technology
• Verify product dating and prepare guest checks Inspect refreshment centers for functionality and clean refreshment centers
• Stock and maintain the refreshment center cart
• Assist with unloading and storing of orders from the storeroom
• Dispose of trash, straighten office, make keys, exchange dirty glasses and/or utensils, as needed
• Operate cart through guest floors to assigned rooms and greet guests and respond to guest requests in a timely, friendly and efficient manner

What are we looking for?

A Minibar Attendant is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Ability to work on their own or in teams
• Flexible and reliable

About Conrad St James
Conrad London St James is now a finalist at the Cateys for best Group Hotel (the Oscars of UK Hospitality!).We are in the heart of London between Buckingham palace and Houses of Parliament and one of Hiltons three Luxury Brands reflects modern luxury. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10 % in the world.  

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

Hospitality Integrity Leadership Teamwork Ownership Now

We are diverse by nature and inclusive by choice, and believe that any and every team member can make a difference. As we say “diversity is part of our future, part of our legacy and fundamental to our success”

We support our team member’s well-being and performance through Hilton Thrive. With Hilton we aim to ensure you have a good work-life balance and positive mental health.

These positions will require you to work a variety of shifts including early mornings, late evenings, weekends and bank holidays, however we will consider flexible working requests for all roles, unless operational requirements prevent otherwise.