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Senior Manager: Partnership Development

Employer
Lloyds Banking Group
Location
Cardiff
Salary
£59,632 - £74,540
Closing date
25 Aug 2022

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Job Details

At Lloyds Banking Group (LBG), we're motivated by a clear purpose - to Help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.

Transport


Transport is part of Lloyds Banking Group and provides vehicle solutions via our brands of Black Horse and Lex Autolease. Both Brands are market leaders in their field and have an exciting growth and sustainability strategy. With the sale of low emission vehicles increasing rapidly in the UK, the Transport Business is helping customers to make the switch to electric and low emission vehicles through the Lex Autolease and Black Horse businesses.

 

Black Horse is the UK's leading independent provider of motor finance, providing point-of-sale finance to customers, supporting them to purchase their vehicle of choice through nationwide dealerships.

 

Lex Autolease is the UK's largest vehicle leasing and fleet management company, offering a wide range of products and services to businesses and consumers.

 

The team


The Jaguar Land Rover Financial Services (JLR FS) Team develops and nurtures our partnership with Jaguar Land Rover UK (JLR) to provide vehicle funding solutions for their retail and fleet customers. We aim to build this partnership by developing deep and mutually beneficial relationships and providing compelling propositions and excellent customer service.

 

Location & Ways of working


Our team is geographically spread all over the UK, and we work predominately from home. Our preference is that you're based a commutable distance from one of our key hubs such as Edinburgh, Leeds, Halifax, Cardiff, Bristol, Chester and London.

The role


In this senior role you'll be passionate about developing the longer-term strategic elements of our partnership with JLR. This will be in the design of our partnership, the routes to market and the propositions within key market segments. You'll work effectively with both senior colleagues and teams across the breadth of Transport, particularly Distribution, Operations, Risk, Finance, Customer Service, Customer Proposition and Sustainability. Delivering strongly in this role will materially influence the position of JLR FS within the market.

 

Key Responsibilities:


You'll be responsible for forming strategic plans with the following key accountabilities:

  • Delivering business change plan in collaboration with JLR for all aspects of JLR FS activities

  • Align with Digital and Proposition teams to ensure that change plans are delivered on time and to JLR requirements

  • Customer journey designs (incl. required digital interfaces and automation requirements)

  • Appropriate Wholesale and Retail funding propositions and products for all channels

  • Asset lifecycle management of JLR products to maximise value all partners

  • Customer renewal activity within customer journey plans that support Customer, Retailer, JLR and Transport requirements

  • Training department alignment for future skills training across internal teams and Retailer roles

  • Constantly monitor the OEM and Captive finance market landscape for awareness of latest trends on routes to market and proposition activity across all channels

  • Align and support Customer Services planning for any operational changes resulting from strategic shifts in wholesale or retail approaches

  • Actively embracing a risk culture to protect customers in accordance with the Group standards, behaviours and ethics

 

What you can bring to the role:

 

Essential:

  • Must have extensive knowledge of both motor finance and leasing as well as a deep understanding of the UK motor market and manufacturer landscape.

  • Ability to build positive relationships with key partners and influence effectively from strategy through to delivery.

  • Build strong, credible relationships throughout Transport and the wider LBG organisation.

  • Act as a strong contributor within the JLR FS Management team.

  • Be seen as an active partnership contributor by the JLR Management team.

  • Must have a strong and up to date knowledge of regulatory and legislative landscape

 

Desirable:

 

  • Understanding of Strategy, Project Management, Risk and Finance to drive commercial and customer centric outcomes

  • Strong communication and influencing skills

 

So, what can we offer you in return?


In return for your expertise, your ongoing personal and professional development will be supported. Here, you'll grow as a person and develop your career. As a valued member of our team, we'll support to grow and advance you through excellent training and progression opportunities. Our customers' experience and success starts with yours.

 

As well as a competitive salary, you'll receive:

  • A Discretionary Performance Share Award

  • Generous pension contribution

  • 30 Days leave plus bank holidays

  • A flexible cash pot (4% of base salary) to spend on benefits

  • Private health cover

  • Access to Share Schemes

 

We're an equal opportunity employer and deeply value diversity within our organisation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

 

Together we make it possible.

Company

We’re creating an organisation that attracts, retains and develops the best talent in the industry, and one that openly embraces diversity too. But more than that – we want to be a great place to work. We invest in our people, offering the best training and coaching, and by encouraging them to contribute to our leading corporate and social responsibility practices. We offer flexible working hours and days, under our Work Options scheme. This means that you can have a challenging and rewarding career, and still have an ideal work/life balance.

Flexible working is at the heart of our strategy. We’re re-imagining where, when, and how our people work, with new approaches designed to meet the ever-changing needs of customers and colleagues. These include increasing our use of remote-working tools and technology, as well as placing less reliance on a 9-to-5 mindset. For many of our office-based colleagues, we work in hybrid ways which involves spending at least two days per week or 40% of their time at one of our office sites.

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