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FRONT DESK RECEPTIONIST

Employer
Ultra Sports Clinic
Location
London (City of), London (Greater)
Salary
Up to £26,000 per annum + benefits + career progression + birthday off every year
Closing date
14 Dec 2023

Job Details

We are looking for an enthusiastic, organised, driven Receptionist, to join London’s number one physio and sports injury clinics. We treat Davis Cup Tennis, England Cricket, British Lions Rugby, Commonwealth Games’ athletes.

If this sounds like you, Ultra Sports Clinic have the perfect role for you!

Who we are:

Ultra Sports Clinic are sports injury and rehabilitation specialists in the heart of London. We are experts in our field and have worked with a range of clients including some of the most high-profile athletes, sports teams and stars in the world, as well as people who are just simply passionate about performing to their best ability and achieving their fitness objectives.

The best athletes and fitness enthusiasts are driven, motivated and committed to their craft, so it is paramount that those who work for us should be of the same mindset.

Job Responsibility:

We are seeking an experienced receptionist, whom can work under pressure and multi-task. We have an amazing friendly admin team and are looking to expand!

  • Full understanding of process and procedures of site, opening and closing 
  • Ensure high level of service is provided for all clients 
  • Meet and greet patients 
  • Managing and responding to a range of incoming enquires 
  • Taking payments, uploading to system
  • Making appointments via phone or email for patients using a clinic booking and patient booking system 
  • Ensure GDPR are strictly adhered to
  • Liaising with IT to resolve any IT issues 
  • Typing letters and reports 
  • Working with practitioners 
  • Updating patient records 
  • Work closely with the Practice Manager on tasks 
  • Reports directly to PM
  • Ensuring Clinic is to high standards
  • Offer and making hot beverages for guests
  • Ensuring facilities is clean and updating log/reporting if not 

Benefits:

  • Supportive management Team
  • On going Career progression
  • Sick Pay
  • Fun team socials 
  • 20 days Annual leave + Bank holidays 
  • Birthday off every year
  • Additional day off for every year of service capped at 5 

Schedule:

  • 37.5 hours per week (rota)
  • 8 hour shift 
  • 12 hour shifts
  • Must be flexible 
  • Monday-Friday
  • No weekends 

Experience:

The successful candidate will hold comprehensive experience of effectively carrying out the above-mentioned duties and who must also meet the following requirements:

  • Previous experience as a front desk receptionist
  • Ability to Multitask
  • A high level of verbal and written proficiency in English to ensure effective communication between yourself, staff, patients
  • Result-driven and organised 
  • Professional manner at all times 
  • Strong knowledge of IT with experience of using Microsoft office, word, Excel
  • Answer emails and phone calls to the standard required 

Sounds like a good fit? Apply today!

Company

We are a Sports Injury and Rehabilitation Clinic in the heart of The City of London. The best athletes are passionate, motivated and committed to their craft, so it makes sense that the people who treat them should be the same. Regardless of whether you’re an elite athlete, a weekend-walker or anything in-between, we’re motivated to help you achieve your fitness.

We are experts in our field, and have worked with some of the most high-profile athletes, sports teams and stars in the world. But you don’t have to be an elite athlete to receive superior treatment from us. Our clients range from top athletes to sport enthusiasts and are passionate about pain management.

We work holistically & sustainably, whatever your ailment; an ACL from football or an RSI from working at the office, we will make you stronger and teach you how to stay that way. We combine the most current research, treatment and expertise to personalise your recovery.

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