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Logistics Co-ordinator

Employer
WHSmith
Location
Swindon, Wiltshire
Salary
Competitive
Closing date
29 Dec 2023

Job Details

JOB OVERVIEW

Logistics Co-ordinator
Swindon – Grade C (Maternity cover)


Purpose
Ensure that the paperwork for deliveries to International stores from all 3 Distribution Centres is accurate and sent in a timely manner to relevant parties to allow for the smooth delivery of stock across borders.

Where issues arise, have the ability to create the right focus and review, involving the relevant parties from DC’s, Stores and across the business to enable quick issue resolution.

Responsible for the tracking of International and InMotion stock from picking, through despatch to store deliveries, feeding back on issues and understanding how to investigate and resolve problems.
Understand the whole process for International Shipping and have the ability to pick up the paperwork and tracking for holiday cover.

What you'll do

  • Responsible for agreeing store orders to be picked by the DC’s with the Merchandising Teams taking account of business priorities. Then releasing picks for the EU DC within the timescales agreed with the partner.
  • Ensure that the export paperwork for deliveries to International stores from all UK and EU DC’s is accurate and sent in a timely manner to relevant parties to allow for the smooth delivery of stock across borders.
  • Where issues arise create the right focus and review, involving the relevant parties from partners, DC’s, Stores and across the business to enable quick issue resolution.
  • Responsible for the tracking of stock from picking, through despatch to store deliveries, feeding back on issues and understanding how to investigate and resolve problems
  • Understand the whole process for International Shipping to provide cover for the rest of the team.
  • Understand the process for identifying tariff codes to support maintaining and updating product country of origin and HS Codes database
  • Liaise with external logistic companies to arrange collection and tracking of stock to support the International recall process.
  • Use in-house Stock, Ordering and product management systems (IE. TRMS, Teradata, Netsuite, SQL’s)
  • Work with DC’s, Transport and partners to track consignments throughout the supply chain and feedback any delays/concerns.
  • Manage the logistic operations and network for InMotion stores, ensuring successful weekly deliveries into stores, meeting strict deadlines for new store set up and product launches.
  • Managing the recall process of high value stock exiting InMotion stores and returning back to suppliers. Working across multiple internal departments and external suppliers to ensure stock is returned safely and within timeline.

Who we're looking for

  • Excellent excel skills - Pivot Tables, V-lookups, Data Manipulation
  • Knowledge of international and Distribution Centre processes a bonus – not a must have - good administration skills
  • Keen eye for detail and accuracy
  • Ability to work to tight deadlines and prioritise workloads
  • Ability to remain calm under pressure and be adaptable within a fast paced environment
  • Ability to have difficult conversations and challenge the process and people where appropriate and the ability to influence cross functionally
  • Good relationship builder
  • Keen eye for detail and accuracy
  • Flexibility to work working hours / patterns and location if required

Company

WHSmith started in 1792 with a small news vendor in Little Grosvenor Street, London, followed by the opening of our first bookstall in Euston Station in 1848. We quickly established ourselves as the favoured newsagent, stationers and bookseller opening stores across the UK. From this point on, there has been no looking back.

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