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Course Bookings Advisor - Part time

Employer
Justin Craig Education Ltd
Location
St Albans, Hertfordshire, Near M25 Junction 22
Salary
£11.65 per hour starting rate.
Closing date
21 Feb 2024

Please see below a brief description of the role:

  • Answering incoming email and telephone enquiries from parents and students and advising on the most appropriate GCSE or A level revision course.
  • Entering customer details on the database
  • Booking students onto courses and processing their orders and payments on a CRM system
  • Following up enquiries to answer any additional questions that customers may have.

We are looking for:

  • Friendly but professional telephone manner
  • Excellent written skills
  • A keen interest in education
  • Attention to detail
  • Experience of using Office, MS Teams and Outlook would be helpful
  • Full training will be given on the CRM system, as well as the above.
  • Office hours are 9-5:30pm Monday to Friday. We’re ideally looking for availability for 2-3 days a week. There is some flexibility on hours and days. Very occasional Saturdays may be required.
  • A full DBS check will be required (arranged and paid for by us if you are successful)

What we offer:

  • You will be joining a friendly and supportive team
  • Beautiful office location, with views towards Willows Farm. Plenty of free parking available.
  • Generous staff discount on courses.
  • Starting rate is £11.65 per hour.

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