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Cyber Security Analyst

John Lewis Partnership
Bracknell Campus
£36,500.00 - £54,700.00
Closing date
3 Mar 2024

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Technology & Digital, IT
Full Time
Flexible working available
Contract Type

Job Details

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

At a glance

Working pattern/flexible working - e.g. This is a hybrid working role, therefore your time will primarily be split between working from home and the Bracknell Head Office. 

The salary range for this role is set at £36,500 - £54,700

This position is a permanent contract 

About the role

A warm welcome from The John Lewis Partnership Thanks for your interest in joining us. 

The Partnership is a company that celebrates the uniqueness of each individual. Here, you’re not just an employee, you’re a Partner, and you’re valued for being your authentic self. 

We offer a range of incredible benefits that set us apart, including significant discounts, hotel suites, flexible working arrangements, equal parenthood leave and more. Our business is a dynamic retail network, but it’s so much more than just retail. 

We are branching out into other sectors, like built-to-rent, financial services, and retail media, featuring diverse departments that offer an extensive array of products, food options, experiences, and services.

We are dedicated to both the people we serve and the Partners who contribute to our success. For that is the shared purpose that drives us. By working together, in Partnership, we are creating a place with happier people, for a happier business and a happier world.

The John Lewis Partnership’s Information Security strategy is progressive and ambitious. We provide a collection of security services, delivered through people, processes and technology. Working collaboratively, these services ensure that customers can shop with us efficiently, safely and securely, every single day.

The key purpose of the Cyber Security Incident Response team is to protect John Lewis Partnership data and systems by proactively detecting and responding to cyber security threats. We are the front line of cyber defence: monitoring and assessing cases, correlating observables, mitigating and defending against malicious cyber activity and adapting to an ever-changing threat landscape. We constantly engage with key stakeholders from across the business, third parties and our customers.

If you’re passionate about cyber security, if you thrive and perform in fast-paced, high-demand scenarios, and if you want to make a real difference at the UK’s largest co-owned retailer, then this role is for you.

As the Partnership’s Cyber Security Analyst - SOC Triage, you will be responsible for our first line support for any internal security alerts or queries and to engage with our key stakeholders to inform or escalate. You will use your attention to detail to accurately log and prioritise incidents and use your technical problem solving skills to resolve basic incidents. You’ll also assist with the development of use cases, playbooks, policies and custom tooling by providing feedback or recommendations to improve our security maturity where any security service is deemed to be lacking. 

It’s a fantastic opportunity to get hands-on with [many] market leading security tools, to be empowered to innovate alongside a supportive, collaborative and social team of security experts, and you’ll have the opportunity to grow and develop your cyber security career. 


What you’ll have:

  • A demonstrable broad IT knowledge gained through working within a technical IT department or helpdesk.

  • A proven ability to work under pressure in a fast-paced environment and to succeed in ambiguity.

  • Excellent attention to detail with an analytical mindset and a solution-focused approach to problem solving.

  • Excellent verbal and written communication skills with demonstrable experience of communicating with both internal and external stakeholders / service providers along with the ability to write or present actionable intelligence derived from raw data.

  • A foundational understanding of security controls and cyber attack types

Desirable skills you may have:

  • Expertise across any of the following : Scripting skills, ITSM, SIEM, email security principles and Active Directory

  • Experience or familiarity with/following runbooks, use-case definitions and operating procedures.

  • Experience in cyber security incident detection, response and resolution - using a tool such as AV or EDR

  • Experience of working within a service management framework, such as NIST or ITIL

  • Relevant technical qualifications, such as CompTIA Security+, CompTIA Network+, ISC2 CC, SSCP,  or equivalent


💻 - Hybrid Working. 

⚖ - Comprehensive work life balance, including focus on well being and flexible working and our market leading  Equal Parenthood Leave Policy

🏖️ - Depending on your Partnership job level, if you work full time you’ll get between 22 and 30 days holiday a year, plus bank holiday entitlement

🐷 - The Partnership has a Defined Contribution pension scheme where your contributions, up to an agreed level, will be matched by the Partnership. In addition, after a qualifying period of service you may receive an additional Partnership contribution.

🤑 - You’ll get Partnership discount in store and online once you complete Probation. That’s 25% off in John Lewis & Partners (12% off electrical products) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount

🚴 -  Simple cycle to work support scheme

🏰 - We’re really proud of our exclusive hotels based in some of Britain’s most stunning areas and once you’ve been with us for three months, you’re welcome to explore them


John Lewis Partnership

A trusted and cherished brand, John Lewis Partnership (JLP) is the UK’s largest employee-owned business. They have a unique purpose - to provide a rewarding and fulfilling career for its Partners - and puts them at the centre of everything it does.

Partners are treated equally at the John Lewis Partnership and it is this equality that is the driver behind their employee benefits, including equal parenthood leave, hospitality discounts, corporate memberships of key UK organisations and leisure events, as well as learning opportunities.

JLP also has eight Partnership Networks to provide support, community and pride amongst its partners and embraces and celebrates diversity within the Partnership.

The Partnership offers a huge and diverse range of career opportunities, in areas such as retail, customer service, hospitality, and operations and encourages staff to forge their own career path through their time at the company. John Lewis wants its Partners to be the best that they can be and supports Partners to achieve their ambitions.

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