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Insurance Adviser - Cavendish Online

Lloyds Banking Group
Exeter, United Kingdom
Closing date
6 Mar 2024

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Job Details

End Date
Tuesday 05 March 2024

Salary Range
£31,151 - £32,790

We support agile working - click here for more information on agile working options.

Agile Working Options
Hybrid Working, Job Share

Job Description Summary
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Job Description

JOB TITLE: Insurance Adviser - Cavendish Online
SALARY : £ 32,790 (OTE £ 51,990 )
LOCATION: Ex e t er or Fareham

HOURS: Full-time - 40 hours (Monday to Thursday 9 45 am- 7 pm and Friday 10 am- 6 pm)

WORKING PATTERN: Our work style is Hybrid, which involves spending at least two days, or 40% of your working week, in our Exeter office. This will be agreed by your Line Manager.

About this opportunity

Do you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you!

Supporting our Cavendish Online business, we’re currently looking for an enthusiastic and driven Insurance Adviser. Y ou’ll provide recommendations to our customers on the various protection insurance options available to them. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them.

This is an exciting opportunity for a highly motivated, adaptable, and ambitious individual to take a pivotal role in the success of this team.

About Us

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you’ll need

You’ll have good interpersonal, organisational and communication skills, along with the ability to establish rapport and build relationships based on trust .

  • Identify customer needs and make recommendations to fulfil those needs.
  • Strong attention to detail ensuring calls and information is accurately processed and that work follows relevant internal and external rules, procedures, scripts and regulatory requirements.
  • Desire to work and succeed in a sales environment with monthly Targets / KPI’s
  • Proactive and organised, with an ability to manage your workload .
  • Positively influence others by demonstrating core values and behaviours.
  • Be open and receptive to feedback and improvement suggestions.
  • Empower others by sharing your skills and knowledge.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups .

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 24 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policie s

Ready for a career where you can have a positive impact as you learn, grow and thrive?
Apply today and find out more

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.


We’re creating an organisation that attracts, retains and develops the best talent in the industry, and one that openly embraces diversity too. But more than that – we want to be a great place to work. We invest in our people, offering the best training and coaching, and by encouraging them to contribute to our leading corporate and social responsibility practices. We offer flexible working hours and days, under our Work Options scheme. This means that you can have a challenging and rewarding career, and still have an ideal work/life balance.

Flexible working is at the heart of our strategy. We’re re-imagining where, when, and how our people work, with new approaches designed to meet the ever-changing needs of customers and colleagues. These include increasing our use of remote-working tools and technology, as well as placing less reliance on a 9-to-5 mindset. For many of our office-based colleagues, we work in hybrid ways which involves spending at least two days per week or 40% of their time at one of our office sites.

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