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Ecommerce Trading Assistant

Leicester, Leicestershire
Closing date
7 Mar 2024

Job Details


We have a very exciting opportunity to join our eCommerce Total Platform team, as a Trading Assistant!

Total Platform at Next is an exciting new business-to-business online service that offers brands a full solution for eCommerce, including website, warehousing, logistics, customer care, marketing and customer data management. We let brands focus on their product and creative, and we drive their new online business forward including innovations, sales, operations and technology developments.

Working as an eCommerce Trading Assistant, you will be responsible for the relationship between Next and one of our brand partners. You’ll be an ambassador for the brand and assisting in the day to day running of the brand across all Next platforms. 

You will support the Total Platform Management team to help identify and develop new initiatives that champion the brand attracting new customers and improving the overall customer experience for our brand partner.

Good communication in this role is essential as you will be working closely with various internal teams such as UX, marketing, customer services and finance as well as external suppliers.

We can offer hybrid working, with part of your week working at Next Head Office in Enderby, Leicestershire and part of the week working remotely.

About the role

  • Continually review information on sales, bestsellers & key online metrics to summarise performance trends.
  • Educate yourself to know and understand the customer, across all sales channels, in the UK and internationally.
  • Collaboration with colleagues and teams to test and learn what the customer wants. Ensure your recommendations have the customer’s needs and wants at the forefront to deliver an increase in sales in the UK and internationally.
  • Translates ideas into practical solutions that improve performance.
  • Build a close understanding of the trading calendars & customer shopping behaviours in all markets and sales channels
  • Share business knowledge quickly and develop a good understanding of business priorities.
  • Identify improvements and developments of internal and external processes with a constant view of improving service and profitability. 
  • Support to champion additional online functionality and features that will grow sales in all markets
  • Support in the execution of key strategic opportunities; liaising with internal and external stakeholders in order to get the job done. 
  • Attend all relevant internal meetings relating to the account 
  • Participates in productive meetings that focus on the task in hand.
  • Accurate administration of key business documents required both internally and externally.

About you 

  • Display a clear sense of vision, direction and belief
  • Perseverance and a desire to succeed
  • Keen interest in fashion, online and awareness of the latest trends.
  • Is good at influencing to win support for positive change and new ideas
  • Excellent communication skills with the ability to present to a range of audiences. 
  • Experience of working within an online trading department is desired but not essential 
  • Comfortable with national travel from time to time.
  • A passion for creating solutions with a positive attitude to change. 
  • Excellent analytical skills and an informed, evidence-based approach. 
  • Highly motivated and hardworking with a professional attitude, who is able to work under pressure in a fast paced environment.
  • Is able to accurately identify own development needs and is open to learning 


  • Annual company performance based bonus
  • Sharesave scheme
  • Pension 3% Employer/ 5% Employee
  • 25 days holiday plus bank holidays (can also buy/sell up to 3 days)
  • 25% staff discount and free next day delivery to desk for online purchases
  • Fantastic restaurant, coffee shop and juice bar all onsite at head office
  • Free car parking
  • Outstanding subsidised Nursery onsite at head office
  • Staff shop onsite at head office
  • Gympass


You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global!


  • ​25% off a huge selection of Next, Lipsy & Victoria's Secret products
  • Company performance based bonus
  • Sharesave scheme
  • On-site Nursery available; OFSTED outstanding in all areas
  • 10% off most partner brands & up to 15% off Branded Beauty
  • Early VIP access to sale stock
  • Access to fantastic discounts at our Staff Shops
  • Restaurants with great food at amazing prices
  • Access a 24/7 digital GP and other free health and wellbeing services
  • Free on-site parking


We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.


NEXT is a British multinational clothing, footwear and home products retailer headquartered in Enderby, Leicestershire. It has around 700 stores, of which circa 500 are in the United Kingdom, and circa 200 across Europe, Asia and the Middle East. Next is the largest clothing retailer by sales in the United Kingdom, having overtaken Marks & Spencer in early 2012 and 2014. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index.

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