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Senior Information Manager

Closing date
5 Apr 2024

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Job Details

Job Description: Senior Information Manager

Why Patients Need You

Technology impacts everything we do. Pfizer's 'data first' strategy focuses on implementing impactful and innovative technology and process solutions across all functions. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives.

What You Will Achieve

Your technical and business skills will help Pfizer support and elevate the functioning of business information solutions. Your knowledge of tools, computer systems, business processes and workflows will make you a critical member of the team. Your business process and technical knowledge will help us develop new, modify and support existing business solutions.

As a Senior Manager, your advanced knowledge of the principles and concepts in the data management discipline and comprehensive knowledge of other disciplines will enable you to lead complex projects. Your ability to develop and manage plans will facilitate in achieving objectives, interpreting business challenges and recommending best practices for improvements.

It is your dedication and focus that will help in making Pfizer ready to achieve new milestones and help patients across the globe.

This position sits on the Unified Data Management Solutions Team within Information Management - Global Clinical Information Solutions. This role will support Clinical Development and Operations (CD&O) and their partners including but not limited to Clinical Data Sciences (CDS), Global Study and Site Operations (GSSO) and Pfizer Digital to deliver and administer integrated process, technology, and information solutions for Unified Data Management Systems (UDMS).

How You Will Achieve It

  • Using industry standard methodologies, serve as business lead on the implementation, support processes and administrative management of Unified Data Management Solutions including REDCap Cloud, Oracle Central Designer, InForm on Premise environments all used by database development, data management, data acquisition, study management and clinical trial sites.
  • Serve as a system administrator to coordinate and/or deliver administrative tasks required for application enablement and use including access management and support.
  • Serve as an application subject matter expert to support the business
  • Serve on or lead cross-functional broad and strategic initiatives and solutions that can be applied to enhance existing solutions or to the introduction of new systems or processes.
  • Consult across UDMS and its partners on all aspects of information use, including retrieval, analysis, integration, organization, and management.
  • Build knowledge of existing solutions and interrelationships to provide ad-hoc consulting on UDMS and enterprise-wide projects as required.
  • Proactively assess the information needs of UDMS and its partners and seek out novel approaches to meet those needs by enhancing, developing, or proposing solutions.
  • Determine procedural and technical system needs, and partner to develop roadmap approach to meeting those needs with client groups, Pfizer Digital and software vendors.
  • Develop documentation: user acceptance testing scripts, procedures/best practice guides, and information needed to create training materials.
  • Develop and deliver process & system training.
  • Coordinate and oversee vendors across various support needs (e.g., Tier 1 support services, user access, etc)



  • Bachelor's Degree
  • Strong experience in use, implementation and support of business facing clinical trial systems used for database development and clinical trial electronic data capture including Oracle Central Designer/InForm and REDCap Cloud
  • Demonstrate extensive experience and hands-on expertise within the pharmaceutical industry including business roles involving clinical trial data management, monitoring and electronic data capture support activities.
  • Knowledge/understanding of technologies to support clinical trials, familiarity with software development lifecycle; understanding of the state-of the-art technologies to evaluate and leverage them into improved business processes for worldwide deployment and adoption.
  • Demonstrated understanding of the processes associated with clinical study management, data management, and regulatory operations.
  • Demonstrated ability to work on multiple projects.
  • Demonstrated knowledge of clinical development process including in depth knowledge and understanding of the principles of GCP
  • Demonstrated project management skills as well as effective verbal and written communication skills in relating to colleagues and associates both inside and outside the organization.
  • Proven ability to define clear, streamlined processes for technologies supporting clinical trials.
  • Understand customers and stakeholders and adapt messages appropriately.

Work Location Assignment: Flexible (Sandwich, UK) (Kirkland, Quebec, Canada) (Thessaloniki, Greece)


We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. 

In the UK, we have around 2,400 colleagues across four locations, working within our commercial business, research and development (R&D), manufacturing and distribution operations.

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