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Head of Services

Not For Profit People
Flexible - Presence on site in Luton is required for at least 2 thirds of the week
£50,000 per annum
Closing date
22 Apr 2024

Job Details

Head of Services

Salary: £50,000 per annum

Hours: Full Time - 37.5 hours per week (Flexible hours considered)

Location: Flexible - Presence on site in Luton is required for at least 2 thirds of the week

Closing Date: 22nd April 2024

Could you head up services for people struggling against homelessness and exclusion across Bedfordshire and beyond?

You will be working for a charity which exists to create a fairer and more equitable society, where the immense value and potential of people experiencing poverty and disadvantage is realised. They prevent and relieve homelessness, specialising in supporting people facing multiple disadvantage.

The charity supported 2,514 individuals last year - with 623 people moving into more stable housing, 1,200 people receiving training or advice, and 96 people securing employment. 53% of those supported were non-UK nationals.

We are looking for a motivated individual with a real passion for the mission of alleviating poverty and bringing hope to join a committed, talented, and friendly team as Head of Services. As a critical member of the Senior Management Team and as designated Safeguarding Lead, in this role, you will contribute to the long-term success of the charity by:


  • Leading and developing high-quality homelessness support services
  • Building and nurturing stakeholder relationships
  • Consistently improving quality, impact, and safety within services


We are seeking a candidate with a proven track record overseeing statutory-funded and homelessness support services. The ability to operate at a senior and strategic level, drive organisational development and growth, and lead teams through change would be highly valued. A strong record of building and maintaining fruitful stakeholder relationships based on trust is crucial to realising the organisational goals. Excellent understanding of safeguarding legislation and best practice, as well as knowledge of the migrant support landscape and legislation, will be instrumental in the continued success of the charity.

Why Apply

The charity has experienced significant growth in recent years, and this new role represents an exciting opportunity for them to further their service-led focus and strategic plans. These plans include expanding support and advice services for migrants, establishing new social enterprises, launching services in Bucks and Herts, and replacing the Luton Welfare Centre. This role offers a platform for your professional growth and development as the charity embarks on these exciting initiatives.

They are a values-driven and progressive charity at an important stage in their development. We would love to hear from you if their mission resonates and you share these aims.

How to apply

To apply please submit your CV and a cover letter which should indicate why you are interested in applying for this role and examples showing how you meet the selection criteria as detailed in the person specification.

The closing date for applications is Monday 22 April and longlisting interviews will take place shortly after. Interviews for shortlisted candidates will take place in the week beginning 6 May.

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Commitment to diversity

The charity are dedicated to running an organisation that is a true reflection of the communities they serve and believe that this will also enhance their ability to deliver the best services possible for the people they work with. They are committed to ensuring diversity across the organisation.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.


We are Not-For-Profit People.

We recruit exclusively for organisations in the challenging Not-For-Profit sector. We’re fully behind the charities and bodies that aim to change the world – one project at a time. Whether you’re seeking exceptional leaders, committed staff or a combination of the two, you probably want to know exactly how we’re different and why it matters to you. We don’t do business as usual. We deliver a recruitment solution that replaces clunky, costly, contracted processes with a single, seamless solution.

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