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Senior Infrastructure Engineer

Leicester, Leicestershire
£49,300 - £65,790
Closing date
2 May 2024

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Job Details


The successful candidate will perform a mixture of operational and development activities supporting Next's Retail Estate

About the Team

Working in a team of 5, you will be supporting both our head office and multi-site IT estate that in turn service our 700+ retail stores.

About the Role

In this role, you will work with a variety of on-premise technologies that are used to ensure our retail stores and their wider business functions operate correctly and optimally.

You’ll get involved with the estate-wide deployment of our in-house developed retail software, provide third-line infrastructure support to our retail systems and deliver IT and business driven projects.

As Next IT continues its journey into Cloud and hybrid solutions, you will progressively assist future activities that look to understand and utilise the Microsoft Azure cloud.

Operational activities include proactive system monitoring, incident management and resolution, change/problem/request management, disaster recovery, capacity management and software deployments.

Development activities include delivery of new infrastructure platforms and solutions that meet Next’s business and security requirements. You will use a combination of physical, virtualised and cloud platforms to design, build and deploy infrastructure and supporting systems.

Maintain all documentation for our systems ensuring they are up to date, incorporating standard processes, maintenance and DR.

There are flexible working options available with this role, including home working

Essential Criteria

  • Experience of supporting a multi-site enterprise IT environment and providing third line support of servers, workstations and peripherals.
  • A track record in developing, implementing and maintaining a resilient Windows Server infrastructure. This includes Active Directory, Site Topologies, DNS and DHCP.
  • Windows Failover Clustering experience.
  • PowerShell scripting knowledge and scripted automation experience.
  • Internet Information Services (IIS).
  • SQL Server
  • O/S build, software deployment and security patching using Microsoft SCCM 
  • Proactive system monitoring using Microsoft SCOM.
  • Experience of managing Android based devices using MDM software.
  • Experience of developing and supporting Microsoft Hyper-V clusters.
  • Experience of IT change management and configuration management processes.
  • A strong technical background
  • Talent for solving problems
  • Ability to plan and prioritise a busy workload

Desirable Criteria

  • Industry recognised qualifications such as MCP, MCSE.
  • Experience of Microsoft Azure cloud technologies.
  • Experience of SureMDM Mobile Device Management.
  • Cisco Meraki Cloud Networking experience.
  • HP/Dell Server Hardware Experience.
  • Experience of IT estates in a retail environment.
  • An understanding of Agile software development methodologies.
  • Project management & planning principles.


You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global!


  • ​25% off a huge selection of Next, Lipsy & Victoria's Secret products
  • Company performance based bonus
  • Sharesave scheme
  • On-site Nursery available; OFSTED outstanding in all areas
  • 10% off most partner brands & up to 15% off Branded Beauty
  • Early VIP access to sale stock
  • Access to fantastic discounts at our Staff Shops
  • Restaurants with great food at amazing prices
  • Access a 24/7 digital GP and other free health and wellbeing services
  • Free on-site parking


We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.


NEXT is a British multinational clothing, footwear and home products retailer headquartered in Enderby, Leicestershire. It has around 700 stores, of which circa 500 are in the United Kingdom, and circa 200 across Europe, Asia and the Middle East. Next is the largest clothing retailer by sales in the United Kingdom, having overtaken Marks & Spencer in early 2012 and 2014. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index.

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