Skip to main content

This job has expired

Senior Volunteer Experience Manager - Poppy Appeal - Homeworking

Royal British Legion
£47,736 - 50,388 per year
Closing date
21 Apr 2024

Job Details

Would you like to be the part of the driving force behind one of the UK’s most cherished traditions, the Royal British Legion’s Poppy Appeal?

We are looking for a Senior Volunteer Experience Manager for our award winning Poppy Appeal. The heartbeat of the Royal British Legion's mission lies within its Poppy Appeal, and as the Senior Volunteer Experience Manager, you'll be at the controls of ensuring its continuing impact. Picture yourself as the architect of meaningful connections, rallying volunteers across the nation to honour and support our services community. Your canvas? Crafting compelling campaigns that resonate deeply, forging bonds that transcend generations.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Here, innovation meets tradition as you lead the charge in transforming how we recruit and retain volunteers. You'll be the engineer of change, designing strategies that not only attract but empower our volunteers, ensuring their journey is as rewarding as the cause they serve. Collaborating with a team driven by purpose, you'll leverage cutting-edge data analytics to fine-tune our approaches, maximising engagement and fundraising impact.

Beyond the numbers lies the main part of our mission – recognition and appreciation. As the torchbearer of gratitude, you'll champion initiatives that celebrate the selflessness of our volunteers, promoting a culture where every effort is cherished. Overseeing of support systems, orchestrating the care that nurtures our volunteers, ensuring they feel valued every step of the way.

In this role, you're not just a manager – you're a steward of remembrance, entrusted with the legacy of honouring those who've sacrificed for our nation. Your canvas expands beyond strategy to encompass the very essence of resilience and unity, as you collaborate with stakeholders to shape the future of remembrance. If you're driven by purpose, fuelled by passion, and ready to leave a lasting imprint on the fabric of history, join us in our mission of resilience and remembrance.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be expected to travel regularly in the course of your work. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date:             21st April 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.


You probably know us for our poppies and recognise our name but the day-to-day work we do to support the Armed Forces community might surprise you!

We’re the country’s largest Armed Forces charity. We help serving and ex-serving personnel, and their families, live fulfilling lives through a wide range of support and services.

We advocate and campaign to government on behalf of the Armed Forces community, as well as leading the nation in Remembrance to ensure their sacrifices are never forgotten.

We’re here for those who’ve served to defend our nation, its democratic freedoms and our way of life. To put it plainly, we’ve always got their backs, whatever stage of life they’re at.

View our Top Employer profile

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert