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SME Relationship Director - Trading Sectors

Lloyds Banking Group
Taunton, United Kingdom
Closing date
22 Apr 2024

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Job Details

End Date
Sunday 21 April 2024

Salary Range
£80,206 - £94,360

We support flexible working - click here for more information on flexible working options

Flexible Working Options
Hybrid Working, Job Share

Job Description Summary

Job Description

Job Title: SME Relationship Director - Trading Sectors

Location : Somerset

Salary: Competitive package

Hours: Full-time

About this opportunity
Would you like to work for us and help local businesses of all types and sizes to prosper by offering the funding, support and encouragement they need to grow?

This is an opportunity for a Relationship Director for our SME business where clients will typically have a turnover of between 10 million and 25 million pounds and will operate within our Trading Sectors business. You’ll have a portfolio of SME clients based in and around Somerset.

Joining the Dorset & Somerset SME Team, which forms part of a wider South team within our Commercial Bank, you’ll be responsible for supporting clients with all their banking needs including lending, deposits and a wide range of other services. There is an expectation to grow the portfolio so you’ll be promoting the bank with professionals and key influencers in the local community to develop business opportunities and bring more clients to Lloyds Banking Group.

As well as this you’ll be responsible for handling the risk and compliance of the portfolio.
As a senior colleague in the team, you’ll be an ambassador for change, an early adopter of tools designed to improve the client and colleague experience and support your wider team and region to achieve their objectives.

As a Relationship Director you'll typically be involved with the following:
  • Providing excellent service to our Clients, putting them at the heart of what you do, adding new value at every interaction and becoming a “trusted advisor”
  • Promoting the bank with professionals and key influencers through your knowledge of the local market
  • Providing a range of funding solutions to our clients from our Term Lending and Working Capital product range tailoring them to Client needs
  • Building relationships with Group Partner companies and through them bring the whole bank to the client delivering products to meet their needs.
  • Handling the risk and compliance of your client portfolio

About us

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities, and grow with purpose.

What you’ll need

Ideally you'll demonstrate experience and knowledge of the following:
  • Results focused - You’ll take personal responsibility for delivering results, whilst readily accepting change and utilising a growth mind set to focus on client outcomes.
  • New Client Acquisition - Highly proficient at building and maintaining productive relationships with external professionals and adept at winning good volumes of higher value new client relationships.
  • Specialist Knowledge - Uses specialist credit and sector knowledge along with all available digital tools to deliver excellent client experiences whilst identifying ways to grow income, balance sheet and market share and handling associated risks
  • People - Have a Growth mindset and be keen to adopt and use key tools that enhance the client experience and demonstrate the value a Face to Face Relationship Manager brings to a client’s business.
  • Environmental Awareness - Promotes the bank’s image through strong ethics & integrity across a range of clients, prospects & professionals

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:
  • A generous pension contribution of up to 15%.
  • An annual performance-related bonus.
  • Share schemes including free shares.
  • Benefits you can adapt to your lifestyle, such as discounted shopping.
  • 30 days’ holiday, with bank holidays on top.
  • A range of wellbeing initiatives and generous parental leave policies.

If you’re excited by the thought of becoming part of our team, get in touch.

We’d love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.


We’re creating an organisation that attracts, retains and develops the best talent in the industry, and one that openly embraces diversity too. But more than that – we want to be a great place to work. We invest in our people, offering the best training and coaching, and by encouraging them to contribute to our leading corporate and social responsibility practices. We offer flexible working hours and days, under our Work Options scheme. This means that you can have a challenging and rewarding career, and still have an ideal work/life balance.

Flexible working is at the heart of our strategy. We’re re-imagining where, when, and how our people work, with new approaches designed to meet the ever-changing needs of customers and colleagues. These include increasing our use of remote-working tools and technology, as well as placing less reliance on a 9-to-5 mindset. For many of our office-based colleagues, we work in hybrid ways which involves spending at least two days per week or 40% of their time at one of our office sites.

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