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Business Manager

Lloyds Banking Group
Bristol, United Kingdom
Closing date
18 Apr 2024

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Job Details

End Date
Wednesday 17 April 2024

We support flexible working - click here for more information on flexible working options

Flexible Working Options
Hybrid Working, Job Share

Job Description Summary
JOB TITLE: Business Manager
SALARY: £57,546 - £75,780

Job Description

We’re on an exciting journey and there couldn’t be a better time to join us as a Business Manager. We’re throwing out the rulebook on what we have done in the past and are changing at pace - which is where you come in.

The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. We are committed to investing in the future, and over the next few years, we are embarking on an unbelievable transformative journey for our infrastructure, our customers, and your career.

Why should you join?

As we go through our multi-billion-pound transformation, you will be a leading figure within the process. You’ll be engaging with stakeholders of all levels, across the business. You’ll be exposed to the key work being undertaken and will be the person controlling the budgets for the platforms and collaborating with Product Owners and Engineering teams. With the experience and exposure across the business, there are some great opportunities to grow into more niche roles too, should you wish to.

Some of the other key things you’ll be doing are:
  • Supporting BAL activity around identifying shortcomings, suggesting improvements, and implementing approved revisions to platform processes, systems and procedures.
  • Manage and support delivery of required outcomes in terms of governance reporting for the Platform initiatives.
  • Manage risk reporting and supporting platform leadership with risk management activities, including Audit, Risk & Control Self-Assessment and supporting the Divisional Resilience and Security Office.
  • Manage the BAU financial position for your aligned Platform, including managing, and reviewing technology cost, budgeting, reporting and stretch allocation, as well as supporting with the four-year operating plan, providing financial analysis and insight.
  • Collaborate with and manage relationships with internal customers as a business partner, supporting Platform Leads with headcount, people data activity, and strategic workforce planning implementation and tracking.
  • Work with the Business Management Lead and Platform stakeholders on change activities, including operating model and productivity initiatives, and collaborate with Product Owners on QBR write-ups in memo/tooling.

What you’ll need

We’re not looking for people that know all the answers. We’re looking for people that thrive on being given a problem and finding a solution. We’re looking for people who are comfortable when they need to say no; who aren’t afraid to challenge the status quo and push back on stakeholders who may be more senior.

There are some things we are looking for in you though:
  • It’s essential that you are comfortable influencing, challenging and articulating to stakeholders of all levels - many of which will have differing priorities.
  • A background in program/project management and financial/risk management would be beneficial, especially from a complex organisation.
  • You’ll need to be proficient in Excel, PowerPoint, and automation tools like Power BI.
  • You’ll need excellent time management skills to handle multiple responsibilities and meet deadlines across a fast-moving and complex set of changing requirements.
  • Understanding of the financial services industry and agile experience in a complex organisation is beneficial.

We also offer a wide-ranging benefits package, which includes:
  • A generous pension contribution of up to 15%
  • An annual bonus award, subject to Group performance
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping, current accounts, mortgages and season ticket loans
  • 30 days holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

No ordinary journey

We are currently going through a multi-billion-pound transformation at Lloyds Banking Group and as part of this, a career with us is no ordinary journey. The opportunities and experience available to you are unmatched. You’ll be at the forefront of change and will be part of something that impacts UK society as a whole.

We are building a team that embraces challenges and thrives in an environment where the answer isn't always clear. Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

We are hiring multiple vacancies for this role so will begin reviewing application from early April.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.


We’re creating an organisation that attracts, retains and develops the best talent in the industry, and one that openly embraces diversity too. But more than that – we want to be a great place to work. We invest in our people, offering the best training and coaching, and by encouraging them to contribute to our leading corporate and social responsibility practices. We offer flexible working hours and days, under our Work Options scheme. This means that you can have a challenging and rewarding career, and still have an ideal work/life balance.

Flexible working is at the heart of our strategy. We’re re-imagining where, when, and how our people work, with new approaches designed to meet the ever-changing needs of customers and colleagues. These include increasing our use of remote-working tools and technology, as well as placing less reliance on a 9-to-5 mindset. For many of our office-based colleagues, we work in hybrid ways which involves spending at least two days per week or 40% of their time at one of our office sites.

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