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Test Lead

Financial Services Compensation Scheme
Aldgate, London (Greater)
£72,000 per annum
Closing date
29 Apr 2024

Job Details

The Vacancy

Test Lead 

Salary: £72,000 per annum

We also offer 26 days of annual leave, 9%+  pension contributions, private medical and dental insurance and 6 months paid maternity/paternity/shared parental leave.

Location: Aldgate East, London. We are a hybrid workforce and spend 40% of our time in the office.

Hours: This role is available part-time, as a job-share or full-time. We offer other flexible work options, such as compressed hours.

Job description:

The Test Lead is responsible for test planning, execution, co-ordination, and reporting of FSCS information systems and software applications to ensure the delivery of high-quality business applications following industry best practice. The systems include; Customer Relationship Management, Web Applications, Workflow Management, Document Management, Microsoft Power Apps and Data Integration. 

The Test Lead will be required to work closely with our suppliers and partners delivering solutions to meet the business needs and therefore requires strong communication, planning and co-ordination skills. 

Priorities- What will be Delivered 

Testing Strategy, Planning & Execution 

  • Define and execute test cases. Capture test results, defects and defect priority. 
  • Work with business resources and co-ordinate creation of UAT test scenarios and scripts. 
  • Work closely with the business stakeholders, delivery and technology teams to deliver requirements successfully into production with minimal risk. 
  • Support continuous improvement of the testing framework based on industry standard functional and non-functional frameworks and tools, embracing agile ways of workings. 
  • Understand business requirements and processes to define test plans. 
  • Continuous review of scope and testability of all requirements. 
  • Provide test estimates and approach to Product Managers. 
  • Identify and documenting Risk, Issues, Assumptions and Dependencies in test phase. 
  • Embed best practices and quality improvements. Including Test Automation. 
  • Embed performance metrics. 
  • Responsibility for test phases. Including 3rd party test activities. 

Information Security and Data Protection related responsibilities 

  • Successfully pass the FSCS information security induction training annually. 
  • Adhere to FSCS policies including Information Security, Data Protection, Acceptable Use as well as relevant supporting documents. 
  • Ensure that procedures for Information Security and Data Management are adhered to. 
  • Ensure that Data Handling is managed securely and in accordance with its classification.  
  • Report any security breaches and/or incidents identified to the relevant team. 

Person specification

            Technical Skills & Knowledge 

  • ISEB/ISTQB Software Testing accredited or equivalent. 
  • Experience of using test management tools (e.g.  Azure DevOps, HP ALM, Jira) 
  • Substantial experience using the following technology suite (Selenium, Specflow, Nunit, Extent-Reporting, Page Object Model).  
  • C# Programming language  
  • Visual Studio 2019 or higher 
  • SQL 
  • Experience of MS Office, MS Project and Visio. 
  • SDLC methodology. 
  • Testing in an Agile (SCRUM) environment. 
  • ETL testing experience 
  • Test leadership and execution of functional and non-functional testing in an Agile (SCRUM) environment. 
  • Integrating automated test cases with CI/CD frameworks and tools (Azure DevOps). 
  • Good knowledge of risk management, defect management, task planning and measuring and reporting performance against key metrics. 
  • Browser Compatibility test tools e.g. BrowserStack (desirable) 
  • Experience of xml and service orientated protocols (desirable). 

    Functional Competencies 
  • Excellent analytical skills and ability to demonstrate proven track record in leading web-based applications testing, including mobile devices and Database Testing. 
  • Willingness to record, capture and document all tasks and projects without exception through the appropriate IT process/procedure. 
  • Good organisation skills with a logical, analytical approach to solving IT problems and the ability to prioritise work to meet demands and deadlines of both IT support and IT development. 
  • A self-starter who can adapt and respond effectively to changing requirements and priorities. 
  • Capable of analysing complex requirements and design specifications and corresponding test cases to prove specifications. 
  • Excellent attention to detail with verbal and written communication. 

  • Demonstrate experience of Leading Test Teams in an agile environment using SCRUM. 
  • Substantial experience of writing detailed, structured test scripts using best practice design principles. 
  • Full software development lifecycle experience using structured and agile approaches. 
  • Excellent understanding of testing methodology and analytical skills to ensure full understanding of potential defects. 
  • Test automation framework and tools delivery. 
  • Demonstrable experience of testing across technology platforms such as: 
  • Customer Relationship Management (e.g. Dynamics 365, Siebel) 
  • Enterprise Document Management Systems (e.g. OpenText) 
  • Web Portals / Online Application Forms, and integration 
  • Proven ability to work at a detailed level adopting a “hands-on” approach to identify and pro-actively resolve issues. 
  • Experience in preparing status reports and defect reports (including dashboards). 

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application.

About Us

For the past 21 years, FSCS has been getting customers of failed authorised financial services firms back on track.

Our strength is in our numbers. Since 2001, we have helped 6.5m customers and paid back £26bn in compensation. Over the years we have continually strived to be better, faster, and more empathetic to our customers’ needs in an ever more complex financial world. Our people have worked together to make sure we can offer protection and reassurance every step of the way, even during the toughest of times over the last two years. FSCS is an organisation that makes a difference, and in which our people truly make a difference.

We have grown from modest beginnings in 2001 to helping customers during historic events such as the 2008 banking crisis and supporting vulnerable customers during the pandemic. As a result of this success, FSCS has become increasingly respected, insightful, and influential in the regulatory eco-system. It is an exciting time in our journey as we now have an opportunity to play a bigger role in breaking the cycle of rising consumer harm and costs; by being part of a system that is about prevention rather than cure.


The Financial Services Compensation Scheme (FSCS) helps people get back on track by protecting them when authorised financial services firms fail. We’re independent and cover all regulated financial services in the UK. Since our launch in 2001 we’ve come to the aid of millions of people and paid out billions in compensation.

View our Top Employer profile


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