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Customer Coordinator (Hybrid)

SolviT Recruitment Ltd
12.67 - 14.92 GBP Hourly
Closing date
22 Apr 2024

UK Breakdown Coordinator Rugby (hybrid after initial training)

Rotating Shift (8-hour shift within a 24-hour period on a 12 week rota-based system, this will include night shift)

12.67 per hour (rising to 14.92 after 4 weeks when on shifts)

Full Time - Temporary to Permanent


We are looking for a new Breakdown Coordinator / Customer Service person to start a full-time, temporary to permanent role at a busy company that deals with commercial vehicle breakdowns within the UK.

Initially, this is an office-based role; however, it will move to a hybrid role after 4 weeks and also move on to a shift pattern where you work an 8-hour shift within a 24-hour period on a rota system.

You will be talking to commercial customers who have broken down, guiding them on next steps, recording details on a computer system, speaking to dealers, and ensuring the customers have a clear plan of action on how their vehicle is being recovered or repaired.

It's a busy, fast-paced role where you need a cool head, excellent computer skills, a great telephone manner, and someone who can take charge of a situation and see a problem through to resolution.

This role offers you:

  • 40 paid hours per week.
  • 12.67 per hour as a starting salary rising to 14.92 when on shifts.
  • Weekly pay via SolviT Recruitment.
  • Lots of support from a great management team.
  • Job security - this is a VERY long-term agency contract.
  • A nice career ladder to climb.


If you feel that you are the perfect candidate, then please give Sharon Walsh - Fuller a call at SolviT Recruitment on (01455) (phone number removed).

If you are not 100% sure and want us to review your CV, then please respond back to this advert and we will be in touch.

Everyone will receive a reply, but please be aware that these are urgent roles based on site in Rugby, with a view to becoming hybrid after full training.

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