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Business Management Lead

Lloyds Banking Group
Bristol, United Kingdom
Closing date
25 Apr 2024

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Job Details

End Date
Wednesday 24 April 2024

Salary Range
£0 - £0

We support flexible working - click here for more information on flexible working options

Flexible Working Options
Hybrid Working, Job Share

Job Description Summary

Job Description

JOB TITLE:Business Management Lead
LOCATION:Bristol or London
HOURS:Full Time
WORKING PATTERN:Our work style is hybrid, which involves spending at least two days per week, or 40% of your time in the office.

About this opportunity

The Client Servicing & Engagement (CS&E) Platform are looking for a hardworking and enthusiastic individual to lead their Business Management team.

As part of a fast-paced, agile environment, you'll work closely with the team to deliver efficiency and effectiveness. Acting as a trusted partner to the labs we support you'll use your personal insight to drive focus on the areas that matter the most.

You'll network with senior leaders, engage and collaborate with colleagues across all areas of the BCB Platforms, the wider BCB Business Unit and CIO to support with future ways of working. Finding opportunities and risks, driving forward actions and taking control for resolving problems.

This is an exciting and varied role, which will enable you to excel in an encouraging, diverse & dynamic team with prospects to really develop your capabilities and career.

Your accountabilities will include:
  • Champion trusted partner status with the Platform and wider Business Unit, communicating to influence colleagues and build a culture with high levels of integrity.
  • Lead the effectiveness of the governance and reporting framework, providing insight through the delivery of high-quality, accurate analysis and reporting, to influence and enable partners to make informed decisions.
  • Embed a robust approach to the management and reporting of risks, issues, assumptions and dependencies. Support consistent and timely escalation of these and the monitoring and implementation of mitigation plans. Identify trends to support development of remediation plans.
  • Lead, facilitate and attend key meetings to review delivery, financial and operational position, agreeing updates and priorities, managing the production of meeting materials, and tracking actions through to completion.
  • Drive compliance, undertaking assurance activities and monitoring MI to ensure processes are completed in line with policy standards and breaches are identified and remediated.
  • Provide advice and guidance on financial management, maintain robust and accurate forecasts, track performance to deliver to agreed financial targets and drive adherence to financial controls.
  • Undertake Line Management duties, coaching others throughout the organisation in area of expertise.

Why Lloyds Banking Group?

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

What we need from you?
  • Excellent communicator, both verbal and in writing, with the ability to distil complex themes into clear communications tailored in content and style.
  • Adept at building partnerships, anticipating and balancing the needs of multiple partners, and driving an environment that encourages collaboration.
  • Flexible and resilient, able to prioritise work to meet commitments aligned with objectives, improvise in response to change, and maintain focus and effectiveness in ambiguous situations.
  • Strong analytical skills with experience interpreting a wide range of data, making sense of complex information, analysing key themes.
  • Previous experience in Change and knowledge of associated policies and procedures with ability to monitor application and adherence, interpret and provide technical guidance to others.

About working for us!

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:
  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 30 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.


We’re creating an organisation that attracts, retains and develops the best talent in the industry, and one that openly embraces diversity too. But more than that – we want to be a great place to work. We invest in our people, offering the best training and coaching, and by encouraging them to contribute to our leading corporate and social responsibility practices. We offer flexible working hours and days, under our Work Options scheme. This means that you can have a challenging and rewarding career, and still have an ideal work/life balance.

Flexible working is at the heart of our strategy. We’re re-imagining where, when, and how our people work, with new approaches designed to meet the ever-changing needs of customers and colleagues. These include increasing our use of remote-working tools and technology, as well as placing less reliance on a 9-to-5 mindset. For many of our office-based colleagues, we work in hybrid ways which involves spending at least two days per week or 40% of their time at one of our office sites.

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